the, Julie S. said: We had the most amazing stay at the Nellie! laura.burton@marriott.com. Thank you for your response, we appreciate all feedback. Was upgraded to a great view of CP so added a point. Stay near iconic Central Park at the JW Marriott Essex House New York. +1 212-371-7777 Open for Lunch & Dinner Dress Code: Formal Italian Marea .2 Miles Upscale Italian seafood boasting 2 Michelin stars in a fine dining atmosphere. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. I hope you choose to stay with us again when your travels bring you back to the area so we can make your next stay memorable. In a city that never sleeps, the perfect event awaits for you to discover. We are open with full services now, I apologize for this experience. This two-hour self-guided walking tour highlights hidden gems within the park. Food and Beverages - Room service (limited) and minibar (fees may apply). Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. Taxes and fees that are shown are estimates only. In addition the front desk refuses to send water to the room. more. There's fine dining, a late night menu and room service to keep you fully fueled, as well as PRIMP spa to ensure there's enough relaxation versus city-hustle-and-bustle busyness. Adjacent is the 24-hour fitness center that, although it is rather compact, offers a good array of cardio and strength-training machines. Rejuvenate at PRIMP spa, break a sweat at our fitness center or enjoy fine dining at our SOUTHGATE Bar & Restaurant before exploring the city. The temperature would not go above 63. Finally our third room was acceptable but we had other problems. Tripadvisor performs checks on reviews. OMGWhat a great hotel! Crowne Plaza Times Square Manhattan, an IHG Hotel. 352 reviews of JW Marriott Essex House New York "A nice central location for a business or leisure trip to the city. Health club is inadequate. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. The service was lackluster. Z30650Tmelissar, Thank you for taking the time to let us know about your experience while staying with us. This room was like an icebox box - literally. The Grand Salon can accommodate up to 550 people for a reception or 400 . Standard amenities are decent but not outstanding for the price; they include large flat-screen TVs with premium cable channels, air-conditioning, robes, slippers, iPod docks, and minibars. Staff was great, especially Gary who check us in. JW Marriott Essex House 160 Central Park S, New York, NY 10019 Units 12 Agent listings 0 Other listings $949,000 1 bd | 2 ba | 850 sqft For sale - Unit 1029 Listing by: Brown Harris Stevens $1,049,000 1 bd | 1 ba | 740 sqft For sale - Unit 1020 Listing by: Oxford Property Group $1,049,000 1 bd | 1 ba | 705 sqft For sale - Unit 1151 JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. When we arrived at the front door, there was no one to take our car or bags. I have shared your feedback with the hotel leadership team to ensure they are aware of your unpleasant experience. American grill specializing in seafood hosting live music nightly. The rooms are nice sized with furnishings that are a bit dated. Which room amenities are available at JW Marriott Essex House New York? A luxury environment where there are always opportunities for professional growth and recognition. This July was horrendous. Midtown West, New York City, New York, United States, 8 Hotels With Views of the Macy's Thanksgiving Day Parade in New York City, Leaf peepers delight: Where to Stay to See Fall Colors, Best Hotels for People Watching in New York, Best Hotels for Celebrity Sightings in New York City, Trump International Hotel and Tower New York, The 10 Best Places in NYC to Watch the Macy's Thanksgiving Day Parade This Year, 8 Important Things to Know Before Booking an NYC Hotel, The 7 Most Beautiful Places to Ring in Spring in 2016, NYC Marathon 2015: Hotels Along the Route, Macy's Thanksgiving Day Parade: Nine Hotels on the Route, Can You Relax in Just 15 Minutes? There are similar hotels available. Thanks Essex House! The only person who seemed to be even remotely interested in trying to assist me was Vuong in Accounting with Essex House. No oversized vehicles. Experience rich history and exquisite Art Deco inspired surroundings at the JW Marriott Essex House New York. Towels never showed. Dinner. I can hardly imagine anyone who has stayed here ever wanting to come back unless he has a glutton for punishment. The room (2014) was ok but noisy with the aircon vents for the whole building right outside our room. I finally received that from them. We went to the front desk they gave us another room. The housekeeping staff were abrupt and got the hump when we went down for breakfast and twice came back into our room to find her on her phone, in our room! Enjoy light fare from our late night menu. In hospitality, JW Marriott Team. Please see our partners for more details. The JW Marriott Essex House New York proudly stands on Central Park South. The real fun with this hotel started after I checked out. Thank you for the review and we appreciate all of the feedback! Many travelers enjoy visiting The National 9/11 Memorial & Museum (4.2 miles), World Trade Center Memorial Foundation (4.2 miles), and Hamilton Park (2.1 miles). With marathons picking up speed and popularity across the globe, were happy to call the host of one of the most popular The New York City Marathon home. The JW Marriott Essex House's premier, SOUTHGATE Bar and Restaurant is named after the iconic hotel's location on the southernmost part of Central Park. My 2 night stay at JW Essex House exceeded all expectations. Our room was in the back and was very quiet. Prices are subject to change. And not just pending, a POSTED charge in that amount, PLUS an additional room's night pending on my card. I have shared your experience with our team. JW Marriott Essex House New York 160 Central Park S, New York, NY 4.3 Excellent 1000 reviews Verified reviews 5 - Excellent 540 4 - Good 288 3 - Okay 112 2 - Poor 43 1 - Terrible 17 4.4/5 Cleanliness 4.4/5 Staff & service 4.4/5 Amenities 4.2/5 Property conditions & facilities 4.2/5 Eco-friendliness Write a review 5/5 Excellent Carmen This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Among the most famous is the Macys Thanksgiving Day Parade. We did not catch this hotel and its staff at their best. Contact accommodation for availability. Prices are the average nightly price provided by our partners and may not include all taxes and fees. In Room Entertainment - 46-inch LCD TV, premium channels, and iPod dock. Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay. 160 Central Park South, New York, New York, USA, 10019, Per room - 1 pet 25 pounds max with USD 150 fee and signed waiver at check-in. I really cant say thank you enough to every staff I met here I truly highly recommend this hotel for comfort and satisfaction!!! East West Coast Girl C. said: Although the attention to detail is terrific i.e. Thank you! Yes, pets are typically allowed, but it's always best to call ahead to confirm. Then Essex House tried to tell me I booked the entire thing on points. gourmet restaurant, 24 hour room service, housekeeping upon request including linen service, catering and function rooms, valet dry cleaning service, fitness center and spa, residential management office, on-site full-service real estate . So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at SOUTHGATE Bar . We got a measly plate of strawberries and a bottle of non alcoholic cider, and of course no upgrade - to be expected! We were the first guests, Marina B. said: HIGHLY RECOMMENDED! Location is terrific. We did daily walks in the park and enjoyed the route around the large lake. Taxes and fees that are shown are estimates only. JW Marriott Essex House New York 2,351 reviews #304 of 515 hotels in New York City Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! More. (I wish I did more planning because we had already bought tickets in advance) Im a little sad we didnt get to experience hotel restaurant/bar because we already had plans for both the night before and the morning after, but Im sure. Gary understands the secret to the hospitality business: Make every guest feel special! There were no tea/coffee making facilities in the room - all this a luxury hotel! Rooms Make yourself at home in one of the 528 air-conditioned rooms featuring iPod docking stations and LCD televisions. It features spa services, a 24-hour fitness center and rooms with custom designed furniture. Full American breakfast, fee from 47.00 USD, Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777, Open for dinner Dress code: Formal Phone: +1 212-823-9500, Open for breakfast, lunch and dinner Dress code: Casual Phone: +1 212-245-9800, Open for lunch and dinner Dress code: Formal Phone: +1 212-582-5100, Open for lunch and dinner Dress code: Casual Phone: +1 212-541-9000, Open for lunch and dinner Dress code: Casual Phone: +1 212-713-0015, Open for dinner Dress code: Jacket Phone: +1 212-288-0033, 1996 2023 Marriott International, Inc. All rights reserved. But spring holds a special place in our frozen winter hearts., It seems like everyone we know is lacing on sneakers and hitting the ground running these days. The hotel charges a daily resort fee per room that includes credit for the spa, for laundry services, and for food and drinks. And on the third floor, celebrity political pollsterMark Pennwas waiting by the elevator during our visit. Our late-night menu of light snacks is designed for unwinding. Some rooms provide interior views while others offer city and park views. All Properties in New York JW Marriott Essex House New York Health Protected 160 Central Park South, Manhattan, New York, New York State, 10019, United States Show on map Steps from Central Park, guests of our NYC hotel are near shows at Lincoln Center, the shops and cafes of Columbus Circle, Wollman Rink and the zoo. Kamilla.More. Bed Type and Features - Memory foam bed, a down duvet, a pillow menu, and bed sheets . Housekeeping was spotty. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Rooms are nicer than they used to be, but nothing special. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. For a five star hotel that charges on average $650/night this was by far the worst experience I have ever had, bar none. I asked her to please email me confirmation of that and she said she would. Fact or Fakeout: $500,000 Hotel Packages, Vegas Wedding Chapels, and More! Unfortunately, my favorite restaurant in house ( Southgate) is still closed although theres plenty of restaurants nearby, walking distance to the Columbus circle. In the Southgate bar we saw former sluggerReggie JacksonandMike Shanahan, former coach of the NFL's Denver Broncos. The concierge breakfast buffet amenity for elite members may be about the best in the country. Runners will put their best (and fastest) feet, If youve ever been, you know that seeing the Macys Thanksgiving Day Parade in New York is an entirely different experience than watching it on TV. We went down to the restaurant and chose to have the buffet - well, the worst buffet I have ever seen. We look forward to your next trip. With Central Park as the hotel's front lawn, guests have access to the breathtaking grounds and are encouraged to explore through an exclusive Essex House curated tour. Run run run away!! I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. Stay way. I've been on the phone with Essex House or Marriott Bonvoy almost every day since then while one blames the entire situation on the other person. Mitt Romneyran by on the street outside. There's a restaurant on site. She then called me back approxiately 20 minutes later to tell me my entire booking was on points. The room and dcor was spectacular, the service provided to our . The only problemwho really wants to stand outside for, Okay, so one of the worst things ever is when youre enjoying a spa treatment but youre not actually enjoying it because all you can think about is how much time its taking and how many things are piling up on your to-do list during your rubdown. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. But service there blew me away! We were there Memorial Day weekend and mask wearing was still required inside the hotel. Indulge in luxury with a stay in our Central Park Terrace Suite, featuring Art Deco-inspired dcor and a spacious terrace with stunning views of Central Park. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Looking forward to staying at this hotel againVery SOON! JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. Please feel free to reach out to me directly as well. Which languages are spoken by the staff at JW Marriott Essex House New York? Valet parking is available for a steep fee and doesnt include in and out privileges. For a NYC hotel, the rooms are substantial in size! Great amenities; great restaurant/bar, and food. Marriott Proprietary Information. Starts and ends in the lobby. The lobby, with its magnificently elaborate floral arrangements and marble columns, is grand, but still has some cozy nooks to lounge. Contact accommodation for availability. I don't even have AAA. Needless to say, our drive to Newark airport was filled with anxiety due to their lack of competency. You should pay a bit extra and to have a view of the park. The buffet was terrible with sub-par quality offerings yet pricey. Bedroom, JW Marriott Essex House - NYC. However, only suites have coffeemakers (free coffee is available in the lobby), and both internet access and safes are an extra charge. Furthermore condo owners are offered benefits at all JW Brand Hotels and Resorts worldwide as an exclusive offer from Marriott, the building's . Lobby and common areas are very nice. Lunch Here, there was nothing more than stale bagels and luke warm 'hot' food every day! Languages spoken by staff: You can enjoy a drink at the bar/lounge. No surprise that that never happened. As someone else said on their review, for the money you pay to stay there you would expect it to have stunningly perfect service but oh no! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. laura.burton@marriott.com. Added another point because the staff was very friendly. Rollaway beds are only permitted (for a fee) in larger Family Rooms and suites. There are more places to choose from in the, jumeirah essex house hotel new york city, jumeirah essex hotel, hotel jumeirah essex, Frequently Asked Questions about JW Marriott Essex House New York. The Executive Lounge offers an array of freebies, including continental breakfast, evening hors doeuvres, and all-day non-alcoholic beverages. Ask Numiswino about JW Marriott Essex House New York, Ask raeese2015 about JW Marriott Essex House New York, Courtyard New York Manhattan / Times Square, We compared the lowest prices from 7 websites, We compared the lowest prices from 6 websites, Hampton Inn Manhattan / Times Square Central, We compared the lowest prices from 5 websites, Courtyard by Marriott New York Manhattan/Central Park, We compared the lowest prices from 8 websites. This hotel was perfect - super friendly staff, loved being located right across the street from Central Park and close to 5th avenue (window) shopping! No in/out privileges. We were told other guests were being allowed to checkout later Thats great but what about other guests.
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