Learning fast is a wonderful way to serve your customers and help your new team to be a strong as possible. This is one of the reasons I have applied with Kaiser Permanente. Looking back, my initiative to involve others was key in making the new procedure work for the entire organization. If posed a question like this during your time with them, your interviewer will be looking to hear that your own patient care philosophy is a great match for Kaiser Permanente. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way and I would be able to bring this same level-headedness to work at Kaiser Permanente. Prior to bringing in representatives from three hand-selected companies, I brought up the idea of getting references on them first. I am a competitive individual and enjoy keeping fit. Asked November 29, 2021 ", "The people on the frontlines of a business are vital to the success of any organization. 3. I also learn a different kind of articles and submit my test to renew my certificate. ", "I am happy with what I do as a pharmacy tech. But being confident in my abilities as a newer worker in our field, I am very comfortable starting at the entry-level of pay for this position and working my way up with experience. Good answer! "I find that with the right company, it's pretty simple to balance life and work. Consider sharing how patients react to the way you communicate. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. The reason was a computer glitz that held the release of his chemotherapy. Interviews at Kaiser Permanente Experience Positive 68% Negative 15% Neutral 17% Getting an Interview Applied online 65% Employee Referral 10% Recruiter 10% Difficulty 2.9 Average Hard Average Easy Interviews for Top Jobs at Kaiser Permanente Registered Nurse (58) Medical Assistant (49) Customer Service Representative (49) Intern (44) While I am confident that my skills and experience are a great fit for this role and for your patients, the better I know the procedures, policies, and systems within the organization, the more wholly I will be able to help the patients I would be working closely with. "In my current role there is a lot of staff turnover when it comes to our management team. where i concurrently pursued a degree in both nursing and biological sciences. This approach has greatly reduced in-house issues related to communication. He ended up requesting and receiving a transfer. "I would describe my personality as approachable, light-hearted, and positive. I am currently pursuing my MBA to help advance me into a leadership position later in my career, and I'm hopeful that opportunities will exist down the road with Kaiser Permanente when I am ready to demonstrate my ability to lead. Dental benefits. The most successful healthcare institutions in the world pride themselves on the trusting relationships that they build with their patients and vendors and this is no different at Kaiser Permanente. Early in my career, I probably worried too much about the fear of failure with my patients. Talk about how your role at Kaiser Permanente can have an effect on the customers of the organization and how you go about providing excellent service to those customers. I consider myself to be a strong relationship builder and take pride in my people skills. The staff wanted to start double-booking patient time slots. Behavioral 2. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. In the end, we developed a user-friendly inventory and ordering system and we defined what roles in our clinic would be responsible for those duties. Lastly, it's a great idea to ask the interviewer what resources they refer to for industry trends. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. My youngest daughter is involved in volunteering. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. I document all necessary information as soon as possible so that the record is up to date and accurate. After interviewing at Kaiser Permanente, 69% of 2,186 respondents said that they felt really excited to work there. When I need to relieve stress, I will take a walk to get something to drink or turn on some soft music.". This accuracy ensures that patient care transitions from one caregiver to the next. If I promise any follow-up to my students, I do so in a timely manner. We told her we were going to order it and it was supposed to be there that day. In my current position, I am not the most persuasive person on our team, but I am highly creative. In my current organization, I have been picking up extra shifts in family medicine to expand my skills. Unfortunately, the sales have shut down. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. Rather than just sharing how you have gone above and beyond expectations in the past, focus on how your qualities will help you to meet and exceed expectations in this role with Kaiser Permanente. I am very fortunate to be where I am at today, and I think it is vital that people lend their time and efforts to help those that are less fortunate. The sheer size of Kaiser Permanente makes them a very culturally diverse organization. Using a text messaging system, health care giant Kaiser Permanente signs up more than 11,000 of its neediest California members for government subsidies from CalFresh, so they can buy groceries. Using a real-life example of how you improved a relationship with a difficult coworker or patient gives the interviewer a glimpse of how your strategy pays off in real-life situations. Also, for every month with zero sick days, a bonus was added. In the future, I will like to be a PA and help more people.". "In my most recent position, we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. ", "I know this will come off as cliche, but it's truthful. Upon first taking the call, the patient was name calling and yelling. If you have an example or two of a time where you had to have a difficult conversation on the job, don't hesitate to talk about how you handled that experience and what you learned from it. Having worked in the field in Philadelphia for a few years, I am greatly excited about this opportunity with Kaiser Permanente because of the opportunity to work as part of a larger team and to help make this community a better and healthier place to live. I take the time to get to know my coworkers and what makes them tick internally to ensure that we work better together. Explore. The interviewer is looking for more information on your personality and how you will mesh with the existing team and what new traits you may be able to bring to the team. I returned to the US just last month and had been actively looking for work the past couple of weeks. New hires were appreciative of learning one on one. The reason i chose to continue to pursue nursing is because upon being accepted to the program I loved the patient . Perhaps you are watching TED talks to gain skills in a particular area, reading the latest-and-greatest book on the subject, or maybe you are taking a seminar at a nearby community center. Outside of our animals, my family loves to camp around the region and we do so on many weekends each year. Do you utilize any computer programs or even apps on your phone to keep your tasks organized? But I don't want you to be surprised by the information. I was nervous that I was not using the proper equipment during high-exposure risk procedures. It sounds as though you do everything possible to ensure your patients are set up for success. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. Stress can often be a regular part of the day-to-day work experience, especially in healthcare. While sometimes a good thing, there were times when I was fearful of even expressing my own beliefs or thoughts in thought that I would upset someone. I had to submit my previous procedural logs and take a test. It sounds as though you lean on a variety of reputable sources, which the interviewer should be happy to hear. I strive to write complete notes in the EMR and communicate effectively on patient hand-offs to them. Your ability to adapt to various people, regardless of a positive personality match, shows that you are mature and professional, even when factors are not entirely ideal. Well done! Learn more here. I greatly value the information shared between fellow professionals in our field. In a community-type setting, my main goal is to build relationships with my patients to keep them coming back to me for their care. In your answer, your interviewer will be looking to hear that you are confident in your ability to be a problem-solver on their team. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. My documentation is strong, as well. You are made up of three interdependent entities: The Kaiser Foundation Health Plan, with over twelve million customers, the Kaiser Foundation Hospitals, and the Permanente Medical Groups. In the end, you want to ensure your interviewer that you would join the team at Kaiser Permanente with the utmost integrity and accountability in your work. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. Do you consider yourself a compassionate person? Your problem-solving approach is fantastic! My weakness is taking on too much and not delegating. I gathered pertinent information from the EMR, and discussed the case with the Intensivist and the patient's nurse. ", "Yes, I handle all of these administrative tasks in my current role. When the inevitable happens and the schedule runs behind, I don't hesitate to gather the troops and pull together in a team effort. When I hit my 20's, it was so important to me to learn about other cultures. So my wife currently works for Kaiser Permanente as an AAR (aka a membership auditor). At the same time, I was going to school to become a tech and got a job at a Wal-Mart pharmacy as a tech in 2010, and I have been working there since.". ", "I have three philosophies when it comes to my work. ", "My main reason for pursuing a career in healthcare was due to my compassionate nature with people. Kaiser Hiring Process: Job Application, Interviews, and Employment Most Asked Kaiser Permanente Interview Questions and Answers Even when times would get tough in this role with Kaiser Permanente, I would be looked upon to bring a contagious positive attitude to your team. There are many roles to play on a team and this question is asking about the kind of role you tend to take on when you're part of a team. Borja estimates that. Kaiser has over 300,000 employees with a large diverse workforce. Ultimately the patient understood and the procedure was finally completed.". To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples.
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