Order placed 12 days ago, the item is still in the UK. Will definitely order more. SKINNY FIT JEANS - VINTAGE STONE WASH. 55.00. You can get an estimate from the New Zealand Customs Service website, click here to go through.REFUSING TO PAY CUSTOMSIf you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company. We recommend switching to Edge, Chrome, Safari, or Firefox. We also ensure all reviews are published without moderation. Very comfort and modern ! If you are outside the UK it can take up to 21 days for your order to be returned back to our warehouse and be refunded. Quite glad theirs a manfacturer for men form fitting dresspants. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Incorporation Date 13 Sep 1995 (27 years . The shirt i have doesnt event fit. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. They have a great range of jeans as well with styles to fit everybody. Emailed customer services and no reply. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you.Thank you!- Legend London team, Brilliant excellent fitting jeans and all round great quality product and excellent quality service thanks . They feel amazing on and offer such a great variety. I paid addionally almost $100 just to return them. Get 5 free searches. Good quality and design for a fair price. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. 144.50. Perfect cut, perfect colours. CONTACT US How to reach us: Our customer service team is available via email at help@thelegendsbrand.com. Visitour returns and exchange portal, 4. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! Spray-on - Is our tightest fitting jean and especially popular amongst athletes with bigger thighs. Happy, amazed, overjoyed, highly impressed and immediately fell in love. Calculate your size. Winterstrae 2 Looking forward to trying these. Read reviews and book now. Absolutely phenomenal. Create and account and start collecting rewards. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. - Legend London Team. or 4 interest-free payments of $57.00 with. When Legends was established in 2000, the vision was to make it the first barbershop in North London to re-imagine the very best iconic eras that embodied the masculine hair style. Hello Kevin, Thank you for leaving a review and we are so sorry about this.Please rest assured that we will look into this as soon as possible for you. Our secure checkout is quick and easy to use. Manchester M4 4BE . Thank you so much for your patience. Confirm you will take your repackaged items to your local drop off location based on the returns service you have chosen (Royal Mail, UPS or DHL). Anyone can write a Trustpilot review. GA. Gontzal Alcorta Garai. We recommend switching to Edge, Chrome, Safari, or Firefox. Our jeans are made with utmost art and perfection. Thank you so much for your patience. I bough 3 of the same trousers and all have different names. 5.The Store Credit will be sent to you in the form of a virtual gift card that retains value. Men's Homepage - Legend London CATEGORIES SHOP JEANS NEW ARRIVALS SHOP TROUSERS SHOP HOODIES Best Sellers New In Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Non-Ripped $61.60 $77.00 Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Ripped & Repaired $61.60 $77.00 Bestseller Spray On The company is doing wonderful and pushing out amazing clothing! SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). Create a Legend* account to stay up-to-date on latest releases, sales and rewards. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. 2 ITEMS 15% OFF. Sold Out. To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at 25 or Below cannot be Returned. There need to be free return and to a address in Europe for European customers, Hello, Thank you for leaving a review. Love the jeans as always can't stop buying more! | Read 81-100 Reviews out of 3,581 I have friends with legend jeans who have never had any issues so put it down to a defective pair. Information provided by various external sources. But not just that, their customer service is impeccable, prompt response and effective actions. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. Women's Homepage - Legend London CATEGORIES SHOP JEANS SHOP TOPS SHOP HOODIES Best Sellers New In Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - BLACK $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items SKINNY JEANS - WASHED GREY $54.40 $68.00 Bestseller Skinny Fit 20% OFF when you purchase 3+ items I talked to customer service by chat or by email and all problems with delivery were solved in a short time. Not the easiest transaction! for more information, please check with the US Customs and Border Protection Department.AUSTRALIA All orders under AUS$1000 will be not be subject to import duties. We are so sorry to hear this. London is one of the most iconic and culturally diverse cities in the world, and we're proud to have a base right slapbang in the middle of it. Paid 10 for delivery and havent been offered a refund either. Company number 03101750. Headquarters. Only one pair had a description whereby it recommended a size up so I purchased a size up. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. Thank you so much for your patience. The others are too small. . Please follow our returns system via our website to exchange for an alternative size of your choice. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Original Short Womens. OFFER: BUY 1 ITEM GET 10% OFF. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. Ended up costing me a fortune to return using Royal Mail and having to print the forms myself is ridiculous. We are so sorry to hear that you have not received your order yet. 1 Balloon St Manchester M4 4BE . We use dedicated people and clever technology to safeguard our platform. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. They have a great range of jeans as well with styles to fit everybody. LEGEND (LONDON) LIMITED UK company, Company number: 03101750, Incorporation Date Sep 13, 1995;, Address: ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; This recurred over multiple days. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Call Us. View Legend's Email (It's Free) 5 free lookups per month. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. The quality is excellent and the stretch fit is great and very comfortable.This has quickly become my new favourite brand and I anticipate making another order soon. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. - Legend London team. This site has limited support for your browser. No credit card required. Get menu, photos and location information for Leong's Legend in London. I received sameday/next day replies, even when you take into account the time difference. Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. Legal Name Legend London Company Type For Profit Contact Email support@legendlondon.co Lists Featuring This Company Harrow Companies 335 Number of Organizations $3.4M Total Funding Amount 12 Number of Investors Track Fashion Companies (Top 10K) 9,934 Number of Organizations $85.6B Total Funding Amount 9,817 Number of Investors Track To find out more please visit our Privacy Policy. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. Stay current with updates from our social channels. HAMBURG, GERMANY. MADRID, SPAIN. Please feel free to send this back to us for an exchange of an item you are more happy with. You will then be sent a returns confirmation email containing a QR code or a label to print, whichever you would prefer. We will be sure to look into this issue to avoid this going forward. Legend London: UK Fashion Brand Denim That Fits. I have also sent them an email with a screeshot but never got any reply. Hello Simon, Thank you for leaving a review. Compare our range of fits and understand what makes our denim different. Here are 8 tips for writing great reviews. SKINNY FIT JEANS - BLACK. Emailed customer services and no reply. I have big quads and their jeans fit so perfectly and comfortably.". Locate a Centre Near You . 2 ITEMS 15% OFF. Thats the only pair that fits. So have to pay to exchange one pair and refund another because the size up is out of stock. - Legend London team. Were creating initiatives to support players across Scotland, Wales, and Northern Ireland as well as England. The others are too small. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. We are so sorry to hear this.. We are working as hard as possible to help resolve this the best we can.Thank you for your patience. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Bestseller. 3+ ITEMS 20% OFF. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. | Legend London was founded 5 years ago to give people who workout fashion forward, stylish, and . I have big quads and their jeans fit so perfectly and comfortably.". And the return process you use is ancient. I bough 3 of the same trousers and all have different names. Companies can ask for reviews via automatic invitations. From 104.50 135.15. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. Bestseller. Quick add. We are so sorry to hear this, however we have received your email regarding this issue today. I had started to lose my pateince, but LL's customer service was always on! Rachel to be exact. OFFER: BUY 1 ITEM GET 10% OFF. We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. legendlondon,I've replied constantly to your repetitive emails , I asked if the item I ordered ( according to you lost in transition) can be re-delivered to me , I'm still awaiting feedback on that , this is totally unacceptable , I've placed this order on the 23 of Dec 2022 and it will be almost a month since I've been patiently waiting.customer satisfaction is below substandard level.please provide feedback on this matter . We are so sorry to hear this. LEGEND LONDON | 84 followers on LinkedIn. 7. I am very happy and will definitely be using Legend London again. Verification can help ensure real people write reviews about real companies. I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. Please rest assured that our customer service team are working hard to respond to all enquiries as quickly as possible.Thank you for your patience.- Legend London team. C. del Poeta Joan Maragall, 1, Planta 15 Madrid, Espaa Note : will update this if need be when I get the pants. I have bought numerous times from them however each time the jeans will wear out or rip (regardless of being stretchy) and regardless of me not wearing them very often. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. I communicated this early to them and they assured me everything is fine. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. It goes against our guidelines to offer incentives for reviews. - Legend London team NR Nick Rossi We also ensure all reviews are published without moderation. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. Order 3 pairs of jeans on 1st December 2022, brought to attention of the company and they said give it time as there is a postal strike in the UK. We have now had to contest payment of order. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. 3+ ITEMS 20% OFF. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. Love to come back with an order. My first experience with LL wasnt great. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. I was so surprised about that company, never new they would treat customers like that. 3+ ITEMS 20% OFF. New In. SKU 9744825. Checkered Stretch Trousers - Black. Hello, Thank you for your review. 2023 Trustpilot A/S. Hello Mohammed, Thank you for leaving your review. After a long wait, the long-awaited jeans and pants arrived at my home. I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. I must confess, top quality at a fair price. The jeans fit perfectly and compliment the leg gains nicely. But UK-based Rioters know there's more to the United Kingdom than Buckingham Palace and Big Ben. A very satisfied customer. Sent an email no responses, very bad look. This site has limited support for your browser. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! Disappointed, Hello, Thank you for leaving a review. Stock up on our cozy selection of jersey. Call +0700-MY-LEGEND (0700-69-534363) Email Us Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. - Legend London team. This means you can use it as many times as you want until the balance reaches 0. My insta is: Umairalsyed. If you haven't already, please could you email us so our team can look into this for you.Thank you so much for your patience. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hello Alex, Thank you for leaving your review. Rachel to be exact. To find out more please visit our Privacy Policy. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. - Legend London team. When trying to contact someone about a return after receiving the wrong size. Do you agree with Legend London's 4-star rating? Check out what 4,224 people have written so far, and share your own experience. We are offering a 5% bonus for customers who opt for our Store Credit which can be used on our website to purchase a new item altogether. I really dont understand the below 5* reviews! Who is Legend Presents. Thank you! We are so sorry to hear this. Please check your inbox.Thank you.- Legend London Team. It is so expensive to ship it back. Our jeans are made with utmost art and perfection. To find out more please visit our Privacy Policy. Information provided by various external sources. Perfect fit, and I mean perfect!!!!!!! This style also adopts our soft stretch denim blend for all day comfort.Slim - This is our most relaxed silhouette so no part is strongly hugging your body, with a slight taper toward the leg opening to where it sits just right, with a slight stacking. Theres no way to exchange for a different product, only a different size.
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