We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. That means the seats were $351, not $264. Phoney Company! They asked for an alternate email, I created a new account w/that email and they said they were sending tickets to that one. Vivid Seats | Buy Tickets on the App Store I purchased "group" tickets from Vivid seats for the Jersey Boys Concert in Chattannoga for 7/30/22. After a problem with payment for tickets, I called and received outstanding customer service with Anthony. Vivid Seats is a trusted and reliable online marketplace for buying and selling event tickets. We were able to confirm that a previous advocate was able to move forward with giving you a full refund for your order and uploaded a $75 in store credit under your order file as a one time courtesy. It went to automated system and never got a person to talk to. . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I wish you didn't exist. Vivid Seats Pay & Benefits reviews - Indeed Most complaints are from ticket billing and delivery issues. Vivid Seats Review: Not delivering seats - ComplaintsBoard.com We were told that the tickets were transferred to Ticketmaster and that we should be able to access them in our account. I don't want $1,500 of Vivid credit for a show that was postponed due to weather, then permanently cancelled due to scheduling conflicts. Your trust is important to us. We apologize that you didn't receive the tickets you requested, Charlotte. That being said these tickets cost me 3x as much as directly purchasing from Off The Hook comedy club. FAQ. It goes against our guidelines to offer incentives for reviews. Nowhere was I told before or after buying the parking spot that I had to be there before the game started. MONTANA FOREIGN LIMITED-LIABILITY COMPANY. From over pricing. Vivid Seats insights Based on 55 survey responses Areas for improvement Trust in colleagues Sense of belonging Ability to learn new things Good tips Server (Former Employee) - Chicago, IL - October 7, 2022 The tips were usually good and there was a diverse customer base which kept things interesting. I'm very disappointed in Vivid Seats. GAME WAS NEXT WEEK. Nellis v. Vivid Seats LLC (1:20-cv-02486) - CourtListener We apologize for your experience, Nathan, as we're dedicated to doing our best to fill all orders. Sellers listing their tickets for sale do set their own prices and some sellers price tickets lower or higher than face value. I posted a pic of the only thing Vivid Seats sent me, it's not a ticket. Group tickets DO NOT need to have electronic tickets. These were special seats, including dinner and first 2 rows on the dirt. We added millions of opinions to our database and summarized over a million opinions. Downgraded Tickets Sent - Not what I paid for. When I purchased my two tickets online to Morgan Wallen, it clearly stated that the tickets guaranteed seating in the first 15 rows (pit tickets). We appreciate you bringing this matter to our attention and will be following up with you again soon. - Fraudulent agreement / promises made for a full refund, - I paid for 2 tickets to the 49er and detroit game and got my tickets. I entered a .con rather than .com by mistake on my email address and therefore never received my tickets. 3 for $533.58. SO basically, they lied in the e-mail, and lied that replacements were offered. Credit care company is stating they rejected my dispute because all sales are final. I was unable to get the sale price on the website, so I called and got a excellent representative whom explained everything and took his time and gave me good advice. 10.1K Ratings. Vivid Seats Reviews | Shopper Approved The following is a chronological timing of the events that occurred: I received no bar code or anything resembling a real ticket, checked junk/spam nothing. The seller sets the ticket price. They go above and beyond to make my transactions fun and fast! When I go the tickets, I called the venue and was told they were not handicap. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats.com 2. bradsaid 1 yr. ago. Vivid Seats has not responded to my email. and go to stub hub and . I have read many many complaints about the 'fake' guarantees. Desired outcome: Wanted to purchase 2 parking passes together at VT vs. Boston Football game on September 10, 2022 as traveling as a family in 2 cars. The request was put. Crooks. They refunded, but I am out 2 nights for the hotel. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. These people are thieves and liars. Ripoff Report | vivid seats complaints, reviews, scams, lawsuits and Download Vivid Seats | Buy Tickets and enjoy it on your iPhone, iPad and iPod touch. I asked to print the tickets for my group but was told I had to use the electronic system. Unsubscribe easily. He said I should post the tickets for sale. This means that you'll receive a call from their customer care, anytime your ticket gets changed or god forbid, turns out to be fake. No issues at all, would use them again. UNLV Rebels at Utah State Aggies 2x Football Tickets. I have screenshots on my phone the night of the event showing me messaging them on their online chat system and them saying they couldn't pull up my name, email address or the confirmation number they gave me themselves when I purchased the tickets. 2023 Trustpilot, Inc. All rights reserved. Report as inappropriate. Please refund me the differance between what you charged me and what the tickets actually cost. Vivid seats will not do anything. I purchased tickets for the New Edition concert through Vivid Seats. Vivid Seats ranks 25thamong Ticketssites. VividSeats has B rating with the BBB.org as of September 2022. Rest assured that we monitor all postponed events closely for news on cancellations and new dates, and we'll let you know as soon as we have an update from the venue. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I tried not to trip thinking I could sell them forward. The. Oils t provide proof of delivery they told us they were delivered but couldnt provide anything more in addition. After a couple days and a hour or two of being on hold I finally received my refund. 5 Weeks later changed their policy!!! The dates changed 4 times and due to everything that happened during the pandemic and the dates changing almost 2 years later. Ticket Listing Information 9. The insurance was $65.82. Angel P helped me out. Vivid Seats review: Customer guarantee Vivid Seats' 100 percent buyer guarantee makes the site appealing. I even took our email receipt to the ticket booth at the stadium, they could see in their system that I had 2 tickets, but without a digital ticket bar code, we couldn't get into the game. Please reach out to our Customer Service team and we can find out more information on why that was cancelled, and assist you with obtaining tickets. They have a helpful blog about big shows and games that you can get information about, learn the schedule, and find . Customer service would not help since the event was technically postponed and not cancelled. The site is a fraud and they are aware. Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats.com In one order, my tickets arrived via email within an hour or so. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. That is a lie. He checked several times and assured me that the seats were handicap. I feel that this was very deceptive marketing as the title for the purchase should be listed as FAST PASS LANE ENTRY- NOT A TICKET since that is what it is. My hatred for this company will never end and I will tell anyone and everyone that will listen about this. I have bought tickets through Vivid Seats for two different concerts. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. I left my message as DM on Twitter, and they replied me to contact to an operator to taking care of my tickets directly over the phone. All Rights Reserved. We paid about $500 for the tickets in total. Last minute tickets: Buy tickets for NBA, NFL, MLB, NCAA, and NHL games, right up until game time. We launched @recap.email and legal webhooks. But, what I'm reviewing . Vivid seats is horrible. We hope you were still able to find nearby parking and enjoy the remainder of the game regardless of the issue with the lot closure after the game started. Vivid Seats Culture | Comparably Read more Comments: 0 We want to make sure that orders are accurate, so please DM us your order number on Facebook, Twitter or Instagram so we can resolve this. As of Oct. 13th 6:38 pm I am unable to access my tickets. We believe in full transparency, and strive to ensure our fans are informed. So, Vivid seats charged an additional $196. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. VividSeats Reviews - Is Vivid Seats Legit, Safe and Reliable? This is an unfair and unnatural economics meant to hurt you. I was going to the AFC championship game and bought a parking pass from Vivid Seats. Good Grief. It's a good site to check if you're looking for the absolute best price but make sure to remember that there will be . I never received the email and therefore never accepted the tickets. Thank you, you have successfully subscribed to our newsletter!
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