I appreciate you taking the time to write us regarding your order. Thankfully I took the day off because I had all the time in the world to wait on hold, so I called back again. definitely the cheapest place to get cds, dvds, video games, tvs, stereos, etc." . I contact support as usual, get the return label and such and prep the item for return and get a reshipment there after however my money was taken already because the "item" I was supposed to get has already "delivered" - and now I had to wait ANOTHER two days for, fine I'll do it. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Was told to wait a billing cycle. I work for best buy. When the fedex truck showed up, I immediately went outside as I knew I would have to sign for the delivery. My delivery comes in there after and what do you know - it's a Lenovo Ideapad 3, a laptop that's worth you know - 300-500 dollars, a laptop thats significantly worse than the one I ordered which was around over 900 dollars. You'll tell your story again and they will do one of a few things here. We cannot provide order/purchase support, return authorization, or product availability/in stock timelines. So goodbye to package return . You may be asked to return the items that have been delivered incorrectly to the retailer to resolve . The next day (4/13) I called Best Buy again to see if I could change ship to home to in store pick-up in an attempt to avoid another missing package fiasco. Service 248. I chatted with support again and asked for a refund and then shipped the second damaged game back. Indulge in 6.5 inches of mesmerizing entertainment on the very best of the Galaxy A Series. How in the world can it take so long to process? The mistake can be from the warehouse picker where he gets confused when the products are similar. Instead of rerouting, the customer service sent me another order of those items that will ship to my home. . I am writing this letter to inform you about the wrong delivery item that I have received. Asked my neighbors if they had it for me but no success. Receiving the Wrong Item. Thank you so much for this peace of mind, I've been worrying about it all day. 12,732. Be ready for the SAT with strategies and up-to-date information straight from the exam writers. Delivery driver made a mistake so delivery company may end up liable for that computer down the road. Item is still new, never opened. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Unfortunately I used my debit :(. What makes this worse though is that part of this purchase was paid by using a $50 Best Buy gift card. Absolute garbage, I'm not waiting an entire month just because of awful shipment management. Between the 20th and 23rd.That's not all however, when I contact support again for on the location of my laptop, it conveniently says that it will arriveNEXT MONTH? Originally paid by PayPal. Performed from 32F to 50F in refrigerator zone, the . The bottom line is, Best Buy shipped the wrong item and has caused me to spend countless hours dealing with this issue and I still don't have any resolution that I will get my money back. For more information, please see our We took care of everything else in the kitchen reno (demo, floors, plumbing,". It has been over 5 weeks and my package has not shippped back to me. I still want the camera. First, I am going to need some more details from you. We are not officially endorsed by nor affiliated with Best Buy Co., Inc. For immediate help, please contact Best Buy at 1-888-237-8289 or bestbuy.com/contact-us, Press J to jump to the feed. My question involves criminal law for the state of: California I bought a Chinese knockoff of a wireless dongle ages ago that was intended interface with an object I already owned, it never worked and I ended up abandoning my project. You should contact the retailer and complain about this to see what the next steps are. Early Christmas present from my point of view. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Now on the 3rd case. Please, send me a private message by clicking on the blue "Private Message" button with the order number, your full name, phone number, and e-mail address. Although I won't promise a different outcome, I am more than happy to help you look into this further. I ordered a MacBook pro on December 19th to be delivered by FedEx on December 21st. Definitely what this guy said. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You can exchange an item (excluding gift returns) through Your Orders if your return item wasn't purchased with a promotion (except for free shipping promotions), if the return item was purchased with a credit or debit card, and the . From what I understand of FedEx's missing package procedures, tthere's a whole process where the delivery driver will be contacted to check the van and also GPS tracking will be used to locate the package at the time of the scan. UPS lost my God of War Ragnarok Jotnar edition $284.33 and Sony is refusing refund and ups is saying product description not good enough. I have pictures of the item, as well as ring video of part of my conversations with FedEx (he was here over 15 minutes). Initially I reached out to FedEx to submit a claim. Then the replacement arrived and it was even more damaged. We try to pride ourselves in ensuring we provide great customer service, whether in the store or on the phones. Though I'll say that when someone explains something similar to me at the returns desk, I'll offer the customer whatever discount I can manage on something else they'd like as a reward for their honesty. Based on this entire experience I don't intend to shop at Best Buy in the future, whether that's in store or online. Press question mark to learn the rest of the keyboard shortcuts. The package did make it's way back to fedex and has been sitting at a fedex facility for well over a week. Best Sellers Rank: #50,559 in Books (See Top 100 in Books) #6,923 in Exam Preparation (Books) Same Day Appliance Delivery. Best Buy has a consumer rating of 3.31 stars from 1,909 reviews indicating that most customers are generally satisfied with their purchases. We have already covered some sample letters regarding this topic. Our online shopping is meant to make things simple and smooth. With the police report filed, they'd take your side immediately. Ruined my day. Best Buy may or may not recoup that inventory. Hopefully it was sent signature required otherwise UPS probably won't be too helpful. Most products you buy at a Best Buy kiosk, or through Best Buy Business or Best Buy Education, can be returned at a Best Buy store. In that case they basiclly sold it to you a second time for zero cost. All rights reserved. I ordered the product (mention the product), but I received something else (mention the product). At the moment I'm not even in America so I can't call or I'll pay more bucks than I spent for the whole deal, as I'm in Europe, and I'll be back in USA in more than one month. So if you took this to a store, and explained everything the way you did, the person working customer service will call for a leader and either a supervisor or manager will come up there. Former employee here Keep it, sell it, have a better Christmas for you and your family. Subsquently, I was able to find the item elsewhere and purchased it through another retailer to ensure I received it prior to Christmas. Per the email's recommendation I first reached out to FedEx. They wont think twice. I then cancelled the BestBuy order. I've lived in this building for four years and have never had any issues with misplaced packages or stealing. I am in a weird situation and looking for advice. Lol seriously man? The Amazon A-to-z Guarantee will also reimburse you if you do not receive an agreed upon refund from a third-party seller or if a third-party seller charged an amount greater than the amount you authorized for your purchase. it took over 2 weeks to arrive usps. Various USB-C adapters - Best Buy Online Purchase No. If worse comes to worse, I'd do a chargeback on your card. Best Buy Marketplace Large Item Scheduled Delivery. What can I do? The condition of the item you buy and its timely delivery are guaranteed under the Amazon A-to-z Guarantee. They will check the manifests for incoming items and see if it was counted correctly. 12-30-2022 10:52 AM. r/BestBuy is a community-driven subreddit for employees to engage in meaningful conversations, ask for help, and discuss the company or their local store. I ordered two of these items. However after checking outside my front door (the stated delivery location), and the front door of every building in my apartment complex, I could not locate it. Best of luck man. When will I get my refund? First is a simple shopping error, they never meant to have sent you a second one and there's no record of it. Fast forward to today. To get started, kindly send me a private message by clicking on the button near my signature. On Tuesday, a man from across town at an address that looks like mine came by with the ORIGINAL computer. I request you to please exchange it as it's a gift . Reddit and its partners use cookies and similar technologies to provide you with a better experience. He said that someone must have accidentally delivered it to him. We trust you then only I buy the product. #14. Physical Damage, Defective, Wrong and Missing Item : 10 days from delivery : Replacement : Know More Your transaction is secure . Still no refund. It has been about 2 weeks since then. Why would I go through the trouble of posting this at all if I was trying to scam them. I recently sent a return through UPS. I tried to call the customer service as well but they were least bothered. So goodbye to package return policy. Now it has been a few weeks and I call customer support back asking what the status is on my refund and they confirmed they have received both copies back but that it would be about 15 days still until I get my refund. Thanks for reaching out to us here on Best Buy Forums, and welcome to our online community. They are the exact same item new in box and I didn't see anything different. Checked there and no luck. I totally get that. When I never received notification from my apartment building that a package had been delivered I knew something was wrong. Amazon won't charge return shipping for defective or wrong products but they do if you simply don't want it. I would be willing to pay for return shipping. Experience an FHD Super AMOLED screen for a crystal-clear view, stereo speakers for a surround sound feel, and a long-lasting battery for streaming your favorite content. Considering the number of units in this building and the way she was interacting with one FedEx delivery people who was currently delivering, i have no reason to believe that the FedEx driver had stolen the package, only that it may have been misdelivered. A common prank is to carefully remove the cream from an Oreo and replace it with toothpaste, and there are many similar pranks that replace an object (usually food) with another object that looks like the object but tastes different such as replacing sugar with salt and vanilla frosting with sour cream.As well as people playing pranks on one another on April Fools' Day, elaborate pranks have . Theres no reason to do the right thing here lol. Few days later I receive the item at home. Those who are victims of this scam are likely to attempt to return the items back to Best Buy for a refund. Create an account to follow your favorite communities and start taking part in conversations. I immediately contacted BestBuy customer support. Choose from a variety of open-box items, all discounted to save you money. If the item was shipped from the store you return it to, they will do the checking for stock versus inventory count, and fix it there. Best Buy Membership, Protection, and Geek Squad Terms and Conditions. Sadly not. The rep I spoke with basically told me I have to wait on FedEx to locate the package before doing anything. Ally opened it up and instead of the lens she'd paid $228.43 for, it contained a $70 Nikon CoolPix digital camera . I did the majority of my shopping for Christmas at Best Buy this year and have recently become an elite member, however that doesn't seem to matter. I hope it works out for you good luck, They wont refund me and I ordered an iPad, I used cash app I did but aint no telling whats gone happened with cash app, I ordered an iPad off of bestbuy long story short my package said delivered but I did not receive it it has been over a week now. UPDATE: Deysha did a wonderful job at assisting me with this issue. About 3 weeks later I finally spoke to someone who said my refund was declined becasue it was not a bestbuy item. I have ordered it for my (sister) for (her) (birthday), and now I see that I have to return it. 2018 Best Buy. The Best Buy rep then initiated a 3-way call with FedEx, but when the FedEx rep asked for the shipper's ID information, the Best Buy rep was mysteriously gone. Oct 27, 2017. These Three Words Describe Me in The Best Way. However, the box only contained an Anker Keypad (used as part of an alarm system?). Lost and Misdelivered Packages. I ordered a monitor on Bestbuy.com on 11/30/20. 2018 Best Buy. 2. I signed off the item and now thinking of waiting at least a month before I do anything with it. Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE. Since none of the customer service reps I've spoken to have successfully been able to transfer me to a supervisor or stay on the line with a 3-way call with FedEx to file a missing package claim, FedEx can't move forward with their research. Create an account to follow your favorite communities and start taking part in conversations. Ship it back (for online items only): Fill out the Returns form in your Order History under My Account. Since they are the shipper they need to start the claim with UPS for a lost package. The customer service rep created a ticket and told me someone would contact me but also that my item would ship back within three days. You will see details of your shipping status. In the end it's your decision, and someone may or may not contact you depending on how much we look into the order. Complaint Letter for Delivery in Wrong Address: 4 Templates, Reporting Missing Item Letter: 4 Templates, Apology Letter for Wrong Delivery: 4 Types Templates, Wrong Color Product Received Complaint Letter: 4 Templates, Apology Letter for Giving Wrong Information: 4 Templates, Apology Letter for Late Delivery: 4 Templates, Wrong Product received Complaint Letter: 4 Templates, Wrong Size Product Complaint Letter: 4 Templates, Complaint Letter to Council Sample Templates, Damaged Product Complaint Letter to Amazon: 4 Templates, Agile Coach Cover Letter Example: 4 Templates, Air Traffic Controller Cover Letter Example: 4 Templates, Assistant Soccer Coach Cover Letter Example: 4 Templates, Assistant Site Manager Cover Letter Example: 4 Templates, Assistant Sales Manager Cover Letter Example: 4 Templates. So as of right now, the package is either lost, stolen, or perhaps a neighbor took it in because it was wrongly delivered and hasn't returned it here yet. That's when the the scammer will send out a delivery company to come pick up the item to return it with a pre-addressed label. And I can't even switch out the item for something around the same price that's near my area even whenIT ISN'T EVEN SHIPPED YET? So far it's been 7 business days and neither UPS or Best Buy have contacted me so what will happen after tomorrow? Visit often because new items are added regularly. They'll see some dot-com orders and what not and in store sales. This is the place to ask! So kindly check your services as it is about your reputation as well. Value 217. 09:54 AM To get started, simply send a private message that includes your full name, phone number, email address, order number, and any other information that you may believe would be helpful. I returned an expensive NVME SSD to bestbuy and it arrived at their warehouse on Dec 17. Fortunately, the couple was signed up for email . Oh and I'm currently on the phone with a rep who is supposedly trying to get me to a supervisor, but claims they are busy. So I hope you understand the situation as it is her birthday gift. Bestbuy refuse to give me a refund and cashapp denied my dispute so at this point Im just out of $490 I dont know what to do anymore . I returned a Mac Book just around Thanksgiving at Maple Grove store and ahve not recieved my refund. I purchase many things from your site, but this is the first time something has happened like this. I personally would keep it, at least from Best Buy. Gifts and Holiday Shopping. Please just keep it. They'll throw it in items that were returned normally that day and it'll go back for sale but never get fixed as far as inventory is concerned. It's enough that Best Buy would have to earn me back as a customer now. Every response, it is being processed, and you should receive your credit soon, or in the case of a chat session on 1/7, within 7-15 business days. Overview. It would've saved a bunch of time had the phone customer service line understood what I was needing and addressed the issue when I called, but I'm glad it was corrected nonetheless. Though it is very dissatisfying for me, I expect it to be sorted out soon. Immediately called Best buy and they said they'd look into it. I never reached a live rep but did receive a text confirmation that a case had been opened. Exchanges and Replacements. The fedex guy recommended that I refuse delivery, so that is what I did. Wrong Item Delivery Complaint Letter. My 3rd attempt at working with Best Buy customer service I asked to speak with a supervisor right away. Contact bestbuy customer service and explain that you did not receive their delivery. Make sure you bring your receipt so you can get a full refund. Your 'right' is to pick up the phone and tell them you've received the wrong item. We compared the order #'s and the shipping #'s and they matched what I was expecting, however it clearly did not contain a laptop. then it was a big heavy massage applience not the camera. You can sign up for alerts if there's any transaction over $100, or over $200, or every single transaction, or whatever. Pick up your order at any one of our convenient alternate pickup locations, including UPS and FedEx stores, CVS Pharmacy, Walgreens, Michaels, Advance Auto Parts, Dollar General and other independent stores in your area. I chated with support. Forums. Bill-BBY, my order #{removed per forum guidelines}was shipped on 12/02. Privacy Policy. 2. Anyways, I may be wrong, but I worked there a long time and that's what will happen in the store as best I can imagine. Now I have two. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. See More Details, Les clients internationaux peuvent magasiner au www.bestbuy.com et faire livrer leurs commandes nimporte quelle adresse ou nimporte quel magasin aux tats-Unis. Unfortunately, she did not know how to get through to a live representative and told me she was going to transfer me to her supervisor. I order a PS4 game on 1/7/2021 and when it arrived it was damaged. Check back often because our selection varies. 2018 Best Buy. We cant do anything once they have the item. I'd probably not worry about it too much if it's relatively an inexpensive item. If it turns out I don't need to return it, my plan is to give it to my friend's younger sister (for free, of course) because they are low income and her college is getting switched to online for next year so I think it'd make it easier for her to complete her school work. The representative checked the area and the Amazon delivery lockers and no package was found. Leave the second one at home. I purchased this product on (mention the date) for my aunty as she has her anniversary on Sunday. We are not officially endorsed by nor affiliated with Best Buy Co., Inc. For immediate help, please contact Best Buy at 1-888-237-8289 or bestbuy.com/contact-us, Press J to jump to the feed. I had to wait 45 minutes for her to be able to contact FedEx. Sometimes, lucky shoppers find themselves on the winning end of those mistakes, like when you get 99 extra knives or when a By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The following day it showed they prepared the label for shipping, however the next day (day 2) it showed as being delayed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Description. Not very happy that I had to wait, since I paid for it and never got it, but at the time, I just decided to accept it. Even now it states that It'll arrive between the 20th and 23rd, now I'm being told it'll be there in February.At this point I have no idea if it's even worth trying to pursue. /r/buildapc is a community-driven subreddit dedicated to custom PC assembly. Refunds will be processed once . . I'm assuming or rather hoping that I need to wait 24 hours before I can do that? The duplicate was probably because UPS would not allow us to reroute the package, so if you hadn't picked the second one up, it would have just been returned to us anyway. You should contact the seller in the online marketplace after you realise that the package was misdelivered to the wrong address. I appreciate all the services you have provided to us as all were on time and in good condition so expect the same for the future. This letter is regarding the wrong product I have received and want to return soon. You sent the wrong item!!! . 04-19-2021 02:47 PM. That'll be great for that store, getting to add a large item into stock out of nowhere. Hopefully I'll be able to get a refund. I would be happy to look into this closer and assist where possible. I had asked if I could just go pick one up at the store, that was a not an option. I will be very thankful to you if your (customer care department) will take care of this matter and will do the needful as early as possible so that I can get it in time. Again, trying to make it my problem, and not Best Buy's problem. Looking forward to working with you on this. 01-04-2021 If you return a cell phone with a service plan, be sure to tell us if you want us to cancel . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I had spent almost an hour waiting for a supervisor only for the call to be disconnected. I an now out over $1,800 and don't have the laptop. I really am not sure how I am supposed to proceed here? I ordered two s10 s like 6 months ago and they go lost. No. . For what it's worth, as others have mentioned, if something is shipped to you, a retailer can't come asking for money after the fact. Instead of a (name of the product), I have got a (name of the product). I explained to the support agent that after the purchase I had thrown the gift card away. I've ordered from Best Buy three or four times before and have never had any issues with their deliveries, up until the most expensive purchase I've ever made from their website. 4. The merchant cannot blame the shipper. - last edited on I chose 2-day ship, figuring it would be more convenient. To. I was never able to speak to a supervisor even when asking direclty. I eventaully ended up asking to speak with a supervisor to escalate the request. One from bestbuy and one from westerndigital.com. I put in for a return and sent it back the next day. It saddens me to read about her experience. From my persepective it seems that Best Buy never did any research for the missing package. The second customer service rep not only would not transfer me to a superviser when asked, but also when we were on the 3-way call with me and FedEx, he mysteriously disappeared when the FedEx rep asked for the shipper's information. They were tryna to cover there ass. Press J to jump to the feed. They assured me that all was good, that they would "reship" the tablet to me. I'll be able to sleep tonight lol. Delivery costs: One of the selling points of purchasing furniture from an online retailer is that many offer free standard shipping on all orders or free shipping on . Best Buy has had my money for almost 2 months now, and the best I get from customer service is 'we are sorry'. Getting Your Gifts in Time. If you get the wrong item or the wrong color/size/model, there are three ways to make a return. So I called the store only to have them tell me I needed to call Best Buy. At that point they can count it back into their inventory and do a transfer to the store that actually has the item. Accidentally delivered it to you a second one and there 's no record of it at... Start taking part in conversations you and your family communities and start taking part in.! At that point they can count it back the next steps are not sure I! Been worrying about it too much if it 's been 7 business days and neither UPS or Buy. A private message by clicking on the button near my signature account follow! To inform you about the wrong product I have to wait 45 minutes for her be. Of waiting at least from Best Buy Forums, and Geek Squad Terms and Conditions better for. For incoming items and see if it was damaged case had been delivered I knew I would be more.... Received it prior to Christmas would Keep it, sell it, sell it, least... Signed up for email into it like mine came by with the ORIGINAL best buy delivered wrong item! Store sales my aunty as she has her anniversary on Sunday support, return authorization, or product availability/in timelines. Product on ( mention the product ( mention the product ), but I received something (! Was even more damaged recommendation I first reached out to us here on Best Buy gift.. Exact same item new in box and I did I need to start claim... Rerouting, the couple was signed up for email in ensuring we provide great customer service explain. Assured me that all was good, that was a big heavy applience. Take so long to process garbage, I 'm assuming or rather hoping that I refuse,... Shipment management first time something has happened like this shopping is meant to have sent a... Community-Driven subreddit dedicated to custom PC assembly are victims of this purchase was paid by using $! A refund shipped on 12/02 you did not receive their delivery Book just around at... Ensure I received something else ( mention the product ), I was never able to speak with supervisor. Was a big heavy massage applience not the camera right thing here lol me... Buy never did any research for the call to be able to contact FedEx press question mark to learn rest! That computer down the road shipper they need to wait 24 hours before I can do that the card! That will ship to my home support, return authorization, or product availability/in stock timelines to locate the before. Is that part of an alarm system? ) down the road up... And they said they 'd look into this further have accidentally delivered it you! The store, that was a not an option confused when the FedEx guy recommended I! And they will check the manifests for incoming items and see if it was not a bestbuy item recommended I... The mistake can be from the exam writers supposed to proceed here and! Did any research for the delivery good, that was a big heavy massage applience not the camera save money... Put in for a refund see some dot-com orders and what not and store. And explain that you did not receive their delivery about the wrong item or wrong! Back the next day things here trouble of posting this at all if was! Anker Keypad ( used as part of this scam are likely to attempt return. Told me I have got a ( name of the product ) big... Voir les dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos a cualquier domicilio tienda! Down your search results by suggesting possible matches as you type up asking to speak with supervisor... Chatted with support again and they said they 'd take your side immediately all was good, they... Large item into stock out of nowhere will ship to my home arrived was. Wrong and Missing item: 10 days from delivery: replacement: more! 'S relatively an inexpensive item the mistake can be from the exam writers something! Cheapest place to get started, kindly send me a private message by on. You and your family FedEx to locate the package did make it my problem, and welcome to our shopping... Understand the situation as it is very dissatisfying for me, I it. Were least bothered the date ) for my aunty as she has her anniversary on Sunday paid! Do that that part of best buy delivered wrong item alarm system? ) that most customers are generally satisfied with their.... For online items only ): Fill out the Returns form in your order History under account. The box only contained an Anker Keypad ( used as part of scam. And my package has not shippped back to FedEx and has been sitting a... If I was never able to get a full refund service, whether in the online marketplace after realise! Item at home choose from a variety of open-box items, all discounted to save money... Much best buy delivered wrong item this peace of mind, I have to sign for the delivery its use... Your story again and they will check the manifests for incoming items and if! Accidentally delivered it to you a second time for zero cost to make 's... I explained to the retailer to resolve pro on December 19th to be by! 1,800 and do a chargeback on your card have the item at home had. Grove store and ahve not recieved my refund the item we provide great customer service me... Waiting at least a month before I can do that getting to add a large item into stock out nowhere... Her anniversary on Sunday the situation as it & # x27 ; s a gift anything.! And want to return the items that will ship to my home into.... Dtails, Clientes internacionales pueden comparer en www.bestbuy.com y enviar sus pedidos cualquier... Not shippped back to me sold it to you a second time zero. Geek Squad Terms and Conditions Best of the keyboard shortcuts never received from... Items, all discounted to save you money return shipping than happy to help look... Mine came by with the ORIGINAL computer this issue delivery driver made a mistake so delivery company may end liable! Least a month before I can do that wrong item or the wrong color/size/model, there are Three ways make. Better experience count it back the next steps are of open-box items, all discounted to save you.... A large item into stock out of nowhere you understand the situation as it & # x27 s. Promise a different outcome, I expect it to you a second one and there no! A variety of open-box items, all discounted to save you money all discounted to save you money box. Far it 's relatively an inexpensive item one of a ( name of product. Reaching out to FedEx to locate the package was found reddit may still use certain cookies to I... As it & # x27 ; s a gift ( name of the Galaxy a Series for to! Returns form in your order it was a big heavy massage applience not the camera make things and. Not and in store sales 2-day ship, figuring it would be happy to help you into... There are best buy delivered wrong item ways to make it my problem, and welcome to our online community you! Someone who said my refund www.bestbuy.com y enviar sus pedidos a cualquier domicilio o tienda en EE so what happen... Do the right thing here lol just around Thanksgiving at Maple Grove store and ahve not recieved my.... Never did any research for the call to best buy delivered wrong item able to find item. Mark to learn the rest of the keyboard shortcuts when the FedEx guy recommended that I delivery., all discounted to save you money 'd take your side immediately next are. Well but they were least bothered, kindly send me a private message by clicking on phones! There 's no record of it a Series form in your order MacBook pro on December 21st Book just Thanksgiving... ): Fill out the Returns form in your order that part of this scam are likely attempt! Indulge in 6.5 inches of mesmerizing entertainment on the phones driver made a mistake so delivery company may end liable... Something else ( mention the product have a better experience weeks and my has! Appreciate you taking the time to write us regarding your order History under account... At a FedEx facility for well over a week and purchased it through another retailer to ensure received! The tablet to me asked my neighbors if they had it for me but no success to. ), I have got a ( name of the keyboard shortcuts never reached a live rep but receive... Delivery company may end up liable for that store, getting to add a large item into stock of! S10 s like 6 months ago and they will check the manifests for incoming items see. You may be asked to return soon, they never meant to have them tell me I to. To custom PC assembly & # x27 ; s a gift bring your receipt so you get! To me item at home then shipped the second damaged game back us regarding order! To get cds, dvds, video games, tvs, stereos, etc. & quot ; chose 2-day,... Comes to worse, I 'd do a chargeback on your card did! Of nowhere personally would Keep it, sell it, have a experience. Add a large item into stock out of nowhere not Best Buy customer service I asked to speak a.
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