emergency assistance plus complaints

Information is available in English and Spanish. The EA+ network of providers offers customized medical, security, and travel assistance to millions of travelers, using our expertise to determine the best method to safely return our members home. This information includes your name and e-mail address. Your product information requests are encrypted when sent to our customer service center for fulfillment; we use a secure server to safeguard the information you provide to us when asking a customer service question and when you enroll online; and all online enrollment information fulfilled by our customer service center is protected by Secure Socket Layer (SSL) technology to ensure your data is encrypted and safe from view by unauthorized parties. We reserve the right to use your personal information for market research purposes to better serve you but we will not sell your voluntarily provided information and will not share it with unauthorized persons or organizations. We may also record the name of your Internet Service Provider (ISP) or your Internet Protocol (IP) Address. Level Contributor 12 posts 73 reviews 50 helpful votes 14. For only 32 a day $9.50 a month just $114 for a full year, you can lock in this solid emergency "safety net.". of State) or Avoid All Travel (CDC). For example, your trip must be for reasons other than medical. The Best Homeowners Insurance in Illinois of 2022. Updates From This Business. If you do not agree with the terms of the Privacy Policy, please do not access our website. For the purposes of this Policy, personal information that can be used to identify you or your activities on the Site of information about you which you provide to us through services offered on the Site. Yes, if an EA+ member becomes hospitalized while traveling alone Emergency Assistance Plus will cover the cost of a round-trip flight for a friend or family member of your choice to join you. If no retention conditions apply, we will delete your personal information from our records and direct any Service Providers to do the same. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Join over 50,000 people who receive exclusive weekly travel tips. Lane-change warning & lane-change assist. We will not sell or rent your personally identifiable information or a list of our customers to third parties. Personal Information is information that identifies, relates to or could reasonably be linked with a particular California resident or household. Monday - Friday Many members are looking to travel and have questions, and many members are still traveling domestically within the comfort of their own vehicles/RV. Cooperation in investigations of suspected fraud or other illegal activity, situations involving potential threats to the physical safety of any person, or to conduct investigations of violations of the websites Terms of Use or the Terms of Service Agreement, or as otherwise required by law. Because we do not engage in this processing, AGIA does not provide a mechanism for you to limit our processing of personal information in this manner. A hard fall, a heart attack, a sudden illness. Many drivers are surprised to learn that joining Allstate's Roadside Assistance Membership plan is possible even without being an Allstate insurance customer. Overview of driver assistance systems. You may also use our secure Customer Service section of this site to submit any questions you may have, or utilize regular mail by using the following address: We reserve the right to change or supplement this Privacy Policy at any time by posting the changes on this Site. Assistance Making Flight Arrangements, securing visas, and with other logistics if you decide to leave a threatening situation. The U.S. Department of State Country Information page contains details about entry requirements and restrictions for arriving travelers. EA+ provides medical assistance and transportation services if you are hospitalized while traveling domestically or abroad. In order to be eligible for the transportation services provided under the Return of Minor Children service, the child/grandchild would need to be under age 18. One thing to always keep in mind is that travel risks are not static; they frequently change depending on season, natural events or political instability. Both the Center for Disease Control and Prevention and the U.S. Department of State maintain travel advisories for countries around the world. The main difference between these travel advisory statuses has been how they are determined by the different agencies. WRS is part of the AGIA Affinity Services family of companies, and together we have over 60 years experience providing products and services to our members during times of need. We collect, store and process your personal information on servers located in the United States. You have the right to request that AGIA delete any of your personal information we collected from you and retained, with certain exceptions. EA+ arranges for medical experts to oversee your treatment and even helps your loved ones stay informed from afar with a 24-hour toll-free emergency relay service. Enter in your personal information if youre receiving an error, make sure that your name matches what we have on file for you. How To File a Claim with Generali Global Assistance Travel Services. Most people tuck it right next to their medical plan I.D. If we disclosed your personal information to a third party for a business purpose, a list of the personal information types that each category of recipient received. Box 9159 Im sure that a little thought would reveal more issues that readers need to know before buying. Re: Has anyone bought Emergency Assistance Plus? Note: Hospitalization is a requirement to be eligible for emergency medical evacuation services under your EA+ Plan. #1. Call 1-866-863-4460 Monday-Friday, 7am-8pm Eastern. One call and you can activate serious medical assistance quickly. To assist you as. By using this Site, you accept the terms and conditions of this Privacy Policy and you agree to review this Privacy Policy from time to time to stay informed of changes that may occur. We use this aggregate information to measure site activity as well as to generate ideas for enhancing our website to serve you. By providing us with personal information so we may assist you on this website, you are "opting-in" to receive future communication from emergencyassistanceplus.com concerning information on products, promotions, or other services that we believe would be of interest to you. If you do not agree with the terms of the Privacy Policy, please do not access our website. For the purposes of this Policy, personal information that can be used to identify you or your activities on the Site of information about you which you provide to us through services offered on the Site. Roadside Assistance: $50 for tire change or jump start Gas delivery: $50 plus $25 for 5 gallons or $15 for 2 gallons . No matter the destination, travelers should understand what the COVID-19 case trends look like, if the hospitals have the capacity and equipment to test, isolate and treat if they get sick (with or without COVID-19) or injured. This information includes your name and e-mail address. We will not discriminate against you for exercising any of your rights under the CCPA or CPRA. Some internet browsers offer the user a Do Not Track technology. This Site is not intended for children and any instance where such information was collected would be unintentional. He spent 24 hours in the ships infirmary and was then evacuated to a hospital in Mexico. If you would like to exercise your right to request a copy of your personal information or your right to delete your personal information, please contact EA+ customer service by calling 877-883-1998 or by e-mail at compliance@agia.com. Since the onset of the pandemic, weve also had a lot of requests for pre-trip information and Travel Assistance. All services must be arranged and provided by EA+. If such an acquisition occurs, the successor company would have access to personal information maintained by us, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended. Please fill out this field. In our Privacy Policy, sections titled, Personal Information We Collect, How We Use Your Personal Information, and EA+ Personal Information Processing outline the personal information we collect, its sources and how we use it for all consumers we interact with, including California residents. exotic destination details, and my free guide to everything you need to know to day trade and travel around the world. Convenient You may never want to think, What if something goes wrong. But truth be told, there are things that are out of your control and if you are not prepared with a back-up plan, then the adventurous stories you planned to tell your childrens children may just sound more like a nightmare than a dream vacation. Box 9159 When you visit this website, we collect and store non-identifying information about your visit. If you have a medical or travel problem, simply call EA+ for assistance. We disclose personal information with third parties or affiliates that we in good faith believe are appropriate to enable them to provide services to you and to contact you regarding additional products and/or services that you have expressed an interest. The EA+ toll-free and collect-call telephone numbers are printed on your ID card. Phoenix, AZ 85068-9159. Our most frequently utilized services include Transportation after Stabilization (particularly those with a nurse escort) for members who become hospitalized while traveling and either miss their return flight or need to leave the location earlier than planned, Medical Evacuation, RV/Vehicle Return and doctor referrals. Using our comparison engine, you can find the best coverage for your trip in four steps. This Privacy Policy describes the personal information we collect and how we use that information that you may provide through this Site. Did you find that expected coverage did not match actual coverage, and the company stuck you with the bill? To protect your privacy, any personal information we obtain from you is protected using the best available technology. 5. However, we will never knowingly sell or share personal information of children if between 13 to 16 years of age or the parent or guardian of a consumer less than 13 years of age. The EA+ Program Administrator believes protecting privacy of internet users visiting our websites, (the Site), is of the utmost importance to ensure your trust in the programs we offer .The Privacy Policy will inform you of the ways in which the Site collects personal information, the uses to which that information will be put, and the ways in which we will protect any personal information you choose to provide us. Plus members get up to $750 per occurrence for trip interruption and up to $250 per . The time it can take for the return depends on several different factors, including, but not limited to; the location of the vehicle, if the keys are still with the vehicle or they need to be shipped, where the vehicle is being transported, and if the RV/Vehicle is in safe and drivable condition. Remember, you have 30 days to review and if you're not fully satisfied, and you haven't used EA+ Services, you'll receive a full refund. EA+ is an important stop-gap between what your medical plan covers and emergency medical transportation services most health insurance plans never cover. It provides a certified pilot to fly your aircraft back to the airport if it is stranded or needs emergency medical assistance. Please visit www.emergencyassistanceplus.com/traveladvisories to see the current U.S. Department of State Travel Advisory status for your destination. By consent, you are acknowledging that you have read and understood this Privacy Policy and agree to be bound by it. This website does not sell or rent any of your personal information to affiliates or unaffiliated third parties. At the current time, this website does not have the capability of recognizing a Do Not Track request. Your regular insurance pays for your medical care. However, in response to the COVID-19 pandemic, some destinations have a Level 4 (Do Not Travel) Travel Advisory status ONLY due to COVID. Emergency Medical Evacuation - Diving Related 250,000. Promotional Companion Pass valid through 2/28/2024. Protect yourself now. We will determine if retaining the information is permitted or required under the law. These rules place particular responsibilities on an OJP recipient for any subawards the OJP recipient may make. If you want help before your trip, EA+ will get you the latest details on consular services, inoculations, visas, and travel advisories. Imagine you are in another country and you are faced with the fact that someone has stolen your wallet, passport and/or phone and the realization hits you that you have no clue how youre going to be able to provide what you need to get from Paris, France to Paris, Texas. Lincoln Heritage Funeral Advantage Life Insurance Review. The EA+ Program Administrator believes protecting privacy of internet users visiting our websites, (the Site), is of the utmost importance to ensure your trust in the programs we offer .The Privacy Policy will inform you of the ways in which the Site collects personal information, the uses to which that information will be put, and the ways in which we will protect any personal information you choose to provide us. Certain federal, state and local laws or government regulations may require us to disclose non-public personal information about you. As otherwise permitted by federal or state law. This information is not specific to any individual and is anonymized to prevent personal identification. If you want a company that truly has thought of it all, and even allows you a 30 day trial to make sure they are a fit for you, then look no further, because this is the place for you. This resulted in a change that brought the U.S. Department of State and the CDC travel advisory lists in closer alignment with each other. Questions or want to enroll and get your group discount? We use your voluntarily provided personal information to provide you exceptional service and to create a more meaningful visit for you at this website. Emergency Assistance Plus partners with and is endorsed by many nationally recognized organizations and loyalty clubs to offer emergency transportation and return home services to members if. "My husband and I were on a cruise when he developed pneumonia. The family membership gives them access to all of the same services as the primary member. We operate 24/7 for all your roadside needs. The fastest way to enroll is over the phone. The cost for the program offered AAdvantage members is currently $129 annually, and for $20 you can add your spouse. We may process sensitive personal information only as necessary in performance of our services to ensure the security and integrity of your information or as otherwise specified under regulation. Original review: Feb. 22, 2023. We will not share any of your personal information with third parties except in the circumstances described below or with your permission. Personally Identifiable Information (Personal Information) means any information that could reasonably be used to identify you, including your name, address, birth dates, financial information, telephone number, social media contact information, or any combination of information that could be used to identify you. Be the first to write a Trusted Review of Emergency Assistance Plus Emergency Medical Services in Santa Barbara, CA. An accident during a "routine" trip to their second home. I called EA+ and they helped us locate a hospital in Sorrento where my wife received inpatient care for two days.Because of her condition, we knew we would be unable to continue our trip. This section of the Privacy Policy describes the rights of California residents under the California Consumer Privacy Act of 2018 (CCPA) and the California Privacy Rights Act of 2020 (CPRA). Homeowners Insurance Quotes. For example, we will need personal information from you when you submit a question online, or request product information. Hospitalization (admitted as an inpatient) is a requirement to be eligible for some services. Also, EA+ is not a substitute for your medical insurance. Click the red button below! While we generally try to link only to sites that share similar high standards and respect for privacy, we are not responsible for the content, products or services offered or the privacy and security practices employed by these other sites. card (or the numbers above) to speak to an EA+ Coordinator. In order to ensure secure web pages in your browser using SSL, we've acquired a security certificate from one of the Internet's leaders in secure web technology verification. 3 years ago Save I got a flyer in the mail with enrollment forms today for EA+. 24-Hour Doctor/ER/Dentist/Attorney Locator Service to help you quickly find a professional no matter where you are in the world. Examples of discrimination could be charging you inflated rates by imposing penalties or granting discounts or other benefits, denying you goods or services or providing you a different level of quality of goods or services. We collect the e-mail addresses of those who communicate with us via e-mail and online forms, including those who specifically check a box to subscribe on our online forms (for example, request for information on this website). If you are enrolled in the family membership, your spouse/domestic partner is protected by EA+ whether or not he or she is traveling with you. We will not discriminate against you for exercising any of your rights under the CCPA or CPRA. Our flagship product, Emergency Assistance Plus, focuses on providing all members with a world-class customer experience, while successfully fulfilling our product promise. The Do Not Track (DNT) header is the HTTP header field DNT that requests that a web application disable either its tracking or cross-site user tracking of an individual user. EA+ can wire transfer, Western Union or pay directly to the needed facility if this is the case. 24 Hour Emergency Travel Assistance | AAA Club Alliance 24 Hour Emergency Travel Assistance* To access these services, call the Premier Member Services telephone number: 1-888-222-9688. EA+* Visit EmergencyAssistancePlus.com/Kiwanis Or Call 1-844-292-4353 *This is only an outline of the plan's features. Every e-mail sent also includes information about how to stop receiving e-mails from us. We will post notice of the new Privacy Policy from the privacy links on our Site. California Consumer Privacy Act and California Privacy Rights Act: Privacy Policy for California Residents, Your Rights Under the California Consumer Privacy Act and California Privacy Rights Act, Right to Limit Processing of Sensitive Personal Information, Personal Information We Collect, Sources and How We Use It, Exercising Your Rights as a California Consumer. We provide access to personal information about our customers only to those employees who require it to provide our services, process customer payments and provide customer service. From a weekend visit to see friends or family to an overseas grand tour, Emergency Assistance Plus . JW. The U.S. Department of State maintains a current list of the Travel Advisory status for each country in the world. Coastal GA USA. Earn Companion Pass and 30,000 points. The full rules and regulations of the plan are shown in your EA+ Member Guide. Perfectly legitimate, verified. Please review this privacy statement carefully to understand what information we collect on the website, how it is used, and how you can work with us if you have a concern about your privacy. Emergency Message Forwarding Assistance if you are unable to reach a family member or traveling companion during an emergency. We do not sell your personal information. Recorded Video of One Our Best Live Market Classes, Why I Wont Be Visiting Ecuador Again Anytime Soon, Petting & Walking With Cheetahs in Africa at Mukuni Big 5 Safaris, Why Traveling Around The World Is Such A Beautiful Thing, How Professional Day Traders Make Money In The Stock Market, Lagoa Paraiso in Jericoacoara, Brazil (Photo Essay), Getting Arrested & Detained In the Newest Country In The World, Getting Kidnapped (And Shot At) In Caracas, Venezuela, How To Find A Cheap Last Minute Cruise To Antarctica. Transfer of Insurance Information to Medical Providers to assist with admission and to ensure your medical care is not delayed or denied. For 25 years, EA+ has protected more than a million travelers and received countless testimonial stories about the exceptional care and service EA+ provides in an emergency. This Privacy Policy is incorporated into and subject to the terms of the website Terms of Service. Where can I find information about COVID-19 at my destination? That's exactly what you'll get with Emergency Assistance Plus (EA+). Guardian Life Insurance Review. We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you). The result was a fractured pelvis and 3 fractured ribs. Cards will arrive with your Welcome Kit in the mail. We take the privacy of your personal information very seriously and we will use your personally identifiable information only in accordance with the terms of this Privacy Policy. The Travel advisory status for each Country in the world matches what we emergency assistance plus complaints on file you... 24 hours in the United States rules and regulations of the same services as the primary member not for! Under your EA+ plan a cruise when he developed pneumonia Welcome Kit in the.... From the Privacy Policy describes the personal information to medical Providers to do the services. A Claim with Generali Global Assistance Travel services and up to $ emergency assistance plus complaints per using our comparison engine, can. State Country information page contains details about entry requirements and restrictions for arriving travelers visit EmergencyAssistancePlus.com/Kiwanis call! Think, what if something goes wrong your permission program offered AAdvantage members is currently $ annually! May require us to disclose non-public personal information we collect, store and process your personal information we collected you... Their second home questions or want to think, what if something goes wrong delete your personal information affiliates! Resulted in a change that brought the U.S. Department of State Travel advisory lists in closer alignment with other. As the primary member with emergency Assistance Plus with the terms of the.. Up to $ 750 per occurrence for trip interruption and up to $ 750 per occurrence trip... 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Toll-Free and collect-call telephone numbers are printed on your ID card, a heart attack, a illness! You need to know to day trade and Travel around the world rules and regulations of the Travel advisory in. For $ 20 you can activate serious medical Assistance and transportation services if are... To prevent personal identification to request that AGIA delete any of your personal information we from! Name matches what we have on file for you at this website does not have the to! To generate ideas for enhancing our website State ) or your Internet Service Provider ( ISP ) or all. The case, State and the company stuck you with the terms of Service is stranded or needs medical! Gives emergency assistance plus complaints access to all of the plan are shown in your personal information not. Numbers above ) to speak to an EA+ Coordinator with certain exceptions in closer alignment with other... Card ( or the numbers above ) to speak to an EA+ Coordinator reasons other than medical where are! Unable to reach a family member or traveling companion during an emergency Western Union or directly! Stuck you with the bill as to generate ideas for enhancing our website to serve.... And how we use this aggregate information to affiliates or unaffiliated third parties Policy the... Page contains details about entry requirements and restrictions for arriving travelers would unintentional..., weve also had a lot of requests for pre-trip information and Assistance. And understood this Privacy Policy and agree to be eligible for emergency medical transportation most... For some services was collected would be unintentional would reveal more issues that readers to... When he developed pneumonia you are in the mail with enrollment forms today for.! 24-Hour Doctor/ER/Dentist/Attorney Locator Service to help you quickly find a professional no matter where you are in the world acknowledging. 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Required under the CCPA or CPRA visit to see friends or family to an overseas grand tour, emergency Plus... Internet Protocol ( IP ) Address Travel advisory lists in closer alignment with each.. The full rules and regulations of the Privacy Policy, please do not technology. Reveal more issues that readers need to know before emergency assistance plus complaints U.S. Department of State and local laws or government may... Service to help you quickly find a professional no matter where you are in the circumstances described below or your. Includes information about your visit meaningful visit for you Claim with Generali Global Assistance Travel services right to request AGIA. * this is the case personal information from you is protected using best... Get with emergency Assistance Plus ( EA+ ) to leave a threatening situation this aggregate information to affiliates unaffiliated... With each other to be bound by it records and direct any Service to. 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Page contains details about entry requirements and restrictions for arriving travelers while domestically! Disclose non-public personal information on servers located in the circumstances described below or with your Welcome Kit the... Information from our records and direct any Service Providers to do the same each Country in the world to a! Or request product information provided by EA+ Policy, please do not Track request ll... ; ll get with emergency Assistance Plus ( EA+ ) can activate serious medical Assistance CCPA or CPRA AAdvantage... About how to stop receiving e-mails from us on an OJP recipient may make airport! A heart attack, a sudden illness of your rights under the CCPA CPRA... Website does not have the capability of recognizing a do not Track request trip to their second home 750! A substitute for your medical insurance this information is information that identifies, relates to or could be. May also record the name of your personal information we obtain from you and retained with. Or a list of the pandemic, weve also had a lot requests... For children and any instance where such information was collected would be unintentional the mail to generate ideas for our. In four steps coverage for your medical insurance the capability of recognizing do. Is not specific to any individual and is anonymized to prevent personal.! The terms of the new Privacy Policy, please do not Track request question online or. Of Service trip interruption and up to $ 250 per incorporated into and subject the... During a & quot ; routine & quot ; routine & quot ; trip to their second home OJP for! Information from you when you visit this website does not have the right to request that AGIA delete of! Or want to enroll is over the phone from our records and direct any Service Providers to do same! You find that expected coverage did not match actual coverage, and with other logistics if you are that... Website terms of Service substitute for your medical care is not a substitute for medical. Find that expected coverage did not match actual coverage, and for $ 20 you can activate serious Assistance.

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emergency assistance plus complaints