Ultraloq U-Bolt Pro is designed to t any US standard door. If so many people are having the same issue it must be some sort of defect. This Ultraloq U-Bolt Pro WiFi has a built-in WiFi chip and allows you to connect your smartphone directly to your door lock system through WiFi. Add random digits to protect your passcode from prying eyes even with glove. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. Eufy Smart Lock Touch: Best with data protection. The programming bugs can also be one of the most frustrating errors that you will have to fix. With 6 active people living at home, it is super convenient. The differences are purely cosmetic, so the lock can be matched to your decor. If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. The device must be securely fastened to the door to work correctly. Can always be used within the range set and auto Do not use any power tools, as this could damage the physical construction of your lock and cause further issues in the future. Experience our 360 Live Fingerprint ID powered by AI self-learning fingerprint algorithm, which improves over time. What components does the Ultraloq U-Bolt Pro lock include? The Ultraloq U-Bolt Pro is a wonderful smart lock. So, make sure to inform the dealer about any issues related to the hardware. The Ultraloq U-Bolt Pro WiFi is a versatile smart lock with precision hardware and a pleasing low-profile design. This lock is designed for the following operating temperatures: Please must use AA Alkaline Battery and don't use Lithium Battery or Rechargeable Battery. Auto lock & unlock: The U-Bolt will automatically unlock when you approach the door if you have your smartphone with you. Ultraloq Tech support said its an electronic issue and warranty is expired. Ultraloq provides you with the ultimate keyless experience for maximum flexibility and convenience. If none of these works, or if you have any questions, dont hesitate to get in touch with the ShineACS Locks for more help. Lever. Ultraloq U-bolt Pro lock connection failed. I have the same issue and the answer its the same its happened after a upgrade. I have a strong WiFi network near the lock, so it should have no problem with connectivity. This can also be set in U-tec App and Auto Lock timing can be programmed between 10 seconds to 5 minutes. Very good lock/app initially. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) . Just enter any 16-digit code, as long as a correct code is included in what you entered, you can open the door. I have a strong WiFi network near the lock, so it should have no problem with connectivity. You may need to replace this bolt if it is damaged or worn down after extensive use. Or you can also view the webiste directly. Mostly, these pointers will help you fix the connection of the lock to the door. What are the most common models of Ultraloq U-Bolt Pro? Fingerprint reader seems pretty good, but that will need more time to tell for sure. If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. Its also possible to use it with Alexa and Google Home devices. Please go to www.u-tec.com/myutec.html or login U-tec App via another smartphone to change your U-tec Account password. Please visit www.u-tec.com/supportEmail: support@u-tec.com, AA Alkaline Batteries Tried replacing batteries. If the lock was paired to App, please must click "Delete" to remove the device from App.Battery Compartments They mate I am having the same issue. Make sure youre using the correct code on your UL3. Weird. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt. If it still doesnt unlock when there is power, try removing and reinserting batteries (for battery-operated locks). Low battery notication via smartphone app. Some customers also like to call local contractors to help with the general maintenance of their machines. It works with You will receive a smartphone The Ultraloq U-Bolt Pro Smart Lock (and Bridge) is a 2-part unit consisting of a lock and a wireless bridge. My model is ul3 bt. I have found some issues but realized that it was with my door rather than the unit. Micro USB interface is used to connect regular 5V power bank to activate the lock in case the battery is dead. Here are the updated firmware steps: Keep your phone near your lock, with the U-tec app open throughout the update. If none of these steps work, you may need to reset the lock by holding down both buttons (A1 & A2) on your Ultraloq UL3 remote control until a bright green LED light appears at both ends of the device. Check the depth of the frames hole. The Best Smart Lock Deals This Week*. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. The Schlage locks app connectivity is LIGHT YEARS better. One of the most common Ultraloq U-bolt Pro lock problems is that the fingerprint scanner won't work. You can also try clearing the app data. Moreover, you will be able to avoid minor programming errors. Ultraloq U-Bolt Pro is a secure and versatile smart deadbolt that offers 6-in-1 keyless entry to your home. Hi, I also have this problem. So no way to delete a previously registered lock. WiFi connectivity allows you to control your Ultraloq remotely via smartphone, automate with Alexa, Google Assistant, SmartThings, IFTTT and receive smart notifications. *U-tec does not perform your Pro installation and has no responsibility or liability for the installation. Knows who has the access to your lock and how. Are there any cuts or scrapes on your skin? Just follow the user installation guide step by step and make sure the Frames hole is deep enough. Several options to unlock, but not all work great. Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. It supports the latest security, Z-Wave, and smart home features, such as Alexa voice control and compatibility with Apple HomeKit. Memory of the fingerprint reader can store up to 120 fingerprints. Here is a list of some common issues and how you can fix them. from Grant access for specific dates or times. The site uses cookies to provide you with a great user experience. Measure to confirm that the diameter of the hole in the door edge is . Please go to programming guide for Standalone Mode. Make sure the battery is installed correctly and that its fully charged before trying to use the lock again. You can always (always) write a driver for the zwave portion - it is a published spec/protocol. Auto-lock feature is a huge selling point for Ultraloq that locks the door behind you. Also, you will need a Z-Wave Hub. When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. Click the green button to print the entire article.To print the original version of the document - click the blue one. Please try again. Used to lock from the outside, illuminate the keypad for code entry and confirm previous operation etc. New comments cannot be posted and votes cannot be cast. By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. I have a support ticket open, but I dont hold out much hope and its over 18 months old, so not under warranty any more. Has anyone been able to fix theirs? Contact customer support for further assistance if these steps do not resolve your problem. . You can see a Log of whos entered and exactly when they did Your fingerprint sensor should work after a restart. Standalone Mode is NOT available after the lock is registered in App! Tri-color LED Indicator will flash RED 3 times along with 3 beeps when the lock is activated. nothing. Ultraloq U-Bolt Pro is designed to t any US standard door. Here are some Ultraloq U-Bolt Pro smart lock manuals for your reference if you have troubles with Ultraloq U-Bolt Pro locks: To install the Ultraloq U-Bolt Pro app on your Android, follow these steps: Firmware is a piece of software that runs on a device. So, if youve just bought the unit, give it a quick reset. If the battery is low, please replace them with brand new ones. Easy DIY smart lock for a smarter home. Now after about three weeks, neither up or down work outside, (although the latch when pulling up goes about 85% into the door) and inside its working when pulled up only. I havent found a solution for the problem yet. Ultraloq U-Bolt Pro fingerprint stopped working. U-Bolt Pro supports maximum 1000 logs. To extend your coverage further, purchase Ultraloq Smart Lock Extended Warranty. Verify that there is power to the lock. Used to unlock and lock the door from inside. Accepts up to 120 fingerprints. The site uses cookies to provide you with a great user experience. Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! Ultraloq Tech support said it's an electronic issue and warranty is expired. Do not use a power drill for installation. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . Lock itself, continued to work, but home automation needs to be reliable, or you will have complaints! Ultraloq App enables you to unlock your door with your smartphone. Lever. Make sure the lock is in Factory Default Mode. Let you truly say goodbye to keys with ULTRALOQ 360 Live Fingerprint ID powered by AI -self learning fingerprint algorithm. My fingerprint scanner also stopped working. So you cant tell if the lock is locked or not, but you can get an incomplete history of lock events. Your input is very much appreciated. The most common Ultraloq U-bolt pro problems, The lock is not unlocking or locking using the App. Super frustrating. Try cleaning off the scanner with a soft cloth or spray, then try again. You will have to cycle through many replacements within a few weeks. Cuts, burns, and other injuries may prevent Ultraloqs ability to recognize your prints properly if theyre too deep or otherwise abnormal. 2.95 x 4.92 x 1.39 inch / 75 x 125 x 35.3 mm (back panel), 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel), Outside lock body: -22 F (-30 C) to 149 F (65 C) IP65 Rated, Inside lock body: 14 F (-10 C) to 131 F (55 C), U-Bolt Pro, U-Bolt Pro + Bridge, U-Bolt Pro Z-Wave: Up to 1 year, Standard Bluetooth, optional WiFi (2.4GHz, 802.11 b/g/n) or, Alexa, Google Assistant, IFTTT, SmartThings, 2-1/8 inch (54 mm) diameter face hole & 1 inch (25 mm) diameter latch The Ultraloq U-Bolt Pro Wi-Fi Smart Lock ( available at Amazon for $199.69 ) offers more modes of entry than just about any other smart lock. Available after the lock is activated scrapes on your UL3 recognize your prints properly if theyre deep... Open a trouble ticket on the Ultraloq U-Bolt Pro is designed to t any US standard.... 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