Entertainment is not flashy stage shows (I never go on the other lines anyway) The speakers have talks on what you are actually going to see and you learn about the geography and wildlife, We had to jump through lots of hoops (apps, covid tests, proof of vaccination, etc) to get on this cruise, but it was worth it! ComplaintsBoard.com is a leading complaint resolution website on the Internet. Simply make the simple changes to the hotel reservations so that one of the rooms includes two beds. Where are the additional credit card charges coming from for euro purchases made in Italy and Greece? Sail Date: July 2023. To travelers that may be as unfamiliar with the coverage as we were, we would advise the following: Menu. Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Sky to Mediterranean, Cabin Type: Penthouse Junior Suite with Balcony, Review for Viking Orion to Australia & New Zealand, Review for Viking Star to Caribbean - All. The ship was impeccably clean with a comforting decor. By Real class A experts of subjects related to the itinerary with several presentations each. 388K views 1 year ago #CruiseTips #VikingCruises I review Viking Ocean Cruises and put the cruise line to the test to see what they offer, what they do different to other cruise lines -. Would love to see them add the Galapagos but I dont know what barriers exist to Vikings entry to that market. Booking Number 6307876 Passengers who stayed in hotels during the one-day extension were all advised not to travel, Going up the Amazon was a bit different than the usual Caribbean jaunts. 1 - 10 of 30 Viking Ocean Reykjavik Cruise Reviews. I am not talking expedition cruises (I like those too) but just a bit off the beaten track "regular" cruises. I wonder if it too covers trip interruption and bus diversion--I'm going to guess that it does not. New is hard! Edcoulter. This will surely increase the credibility of your complaint. I did that only to hear the same responces that they had already given me after serval tense phone calls they agreed to take it to the "BOARD".. Our Viking consultant, Walter, was able to get us onboard at the time that worked best for us and the level that we wanted. We ate at all of the restaurant locations which gave you some, We chose the cruise because it went to Thessaloniki and Crete. Started 15 hours ago, Copyright 19952023 The Independent Traveler, Inc. Nobody goes there anymore, its too crowded. . Very nice fitness center! Scenic Luxury Ocean Reykjavik Cruise Reviews, Celebrity Cruises Reykjavik Cruise Reviews, Quark Expeditions Reykjavik Cruise Reviews. Off the routine remote islands? My wife and I went onto a Viking cruise in November 2022 for about 10 days. Cruise was not very happy because this was a Christmas Market cruise and many of the markets were closed or food only due to the dates. As Pasadena Dave said, they now have more ships and another two soon to launch. Tunis and Algeria were impossible for political reasons and calls there were cancelled more often than not; they took those ports off the itinerary. Sure we were free but that's no excuse. As I now need to cruise close to home, no options with Viking although I would love to cruise with them. I was told I would have to pay full retail fare in addition to what had already Viking made an error and owes me reimbursement for charges made on February 1. All we had to do was hand off our luggage to the Viking staff at the arrival airport and didn't have to worry about it until arriving back at our home airport. However, in order to waive the pre-existing conditions exclusion, the plan must be purchased within 14 days of the date of the initial cruise payment. Share your photos and videos with others to prove the truth of your words. Not only are we out paving the way on behalf of all luxury travelers in the world, but we invite you to let us be your guide whether vicariously, in our small group travel events, or allowing us the privilege of collaborating with you as you plan your next dream vacation-of-a-lifetime. Or adding new ports in the Med to their line up. Under "How You Are Reimbursed" in the plan summary in Part A, it refers to "Specified Reasons" in the Plan Document. I'll suggest they have further room to continue growing the ocean brand. It was never clear why there was initial confusion about this. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. There is apparently at least one class-action lawsuit against TripMate specifically regarding failure to refund, on a pro-rata basis, post-departure costs for policies cancelled before the departure date: https://www.classaction.org/news/trip-mate-fails-to-refund-premiums-for-unused-insurance-coverage-after-trip-cancellations-class-action-claims. They can expand with new destinations. Viking then informed us that not only were my wife's vouchers not transferrable to my but that two of my vouchers had expired in March of 2023 even though we have an email promising that they would be reactivated with an expiration date of Oct 2024. Many passengers were distressed by the lack of fresh water. I took a Viking Ocean cruise Viking Homelands and Fjords in April 2022. Wonderful ports, staff, with a few weaknesses thrown in. I thought that Viking was reputable, so I put too much faith in them. Variety would increase Vikings market. The disappointment was that, My husband and I selected this cruise for the opportunity to enjoy warm Caribbean waters while exploring a bit of the Amazon. We invented modern river cruising, reinvented ocean cruises & now are perfecting expedition cruises. We have found NY Insurance Circular Letter No. ComplaintsBoard.com is a leading complaint resolution website on the Internet. My previous cruises have all been expedition cruises with Lindblad, Ponant, and Silversea; this was my first non-expedition cruise, and I was a little wary of being on such a large boat (930 pax). The hiking trip in Bergen was nice, but it didnt allow for any extra time to see the town. They simply have no sense of decency or ethics when it comes to dealing with a situation which easily be resolved with an ounce of compassion and understnding They simply don't care and believe they have the power to treat people however they please. I have always enjoyed our Viking trips and the people who make the shipboard experience a good one. (f) Cruise Diversion theInsuredscruise does not stop at a scheduled port of call due toInclement Weather, aTerrorist Incident, a medical incident involving another passenger on the ship, or aNatural Disaster; (g) River Cruise Diversion theInsuredsriver cruise is unable to sail due to insufficient or excess water levels, and theTravel Supplierprovides only land-based alternative accommodations; Now that I've read section G again, it sounds like they cover the entire cruise if they are unable to sail; thisdoesn'tsound like it would cover a day or two if they shlep the passengers onto a bus for a day, then put them back on another ship upriver. Many passengers were still on board at this time and were unable to flush toilets or wash their hands. Get expert advice, insider tips and more. Once you are within 120 days prior to departure - you can search for new flight options, add a stopover . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We did so, and TripMate promptly denied the claim. The three stops in Brazil were somewhat disappointing, and especially Manaus. Both cover the West coast of Australia, plus Perth to Sydney. Click here to get notifications about new complaints of Viking River Cruises. When you purchase your flights through Viking, you can now use the My Viking Journey guest portal to fully customize your itinerary online - with no service fee, though a fare increase may apply to your selected flights. The food was amazing. 4 (2020) addressing Cancel for Any Reason Benefits, and will look into this for further clarification. Perhaps with strong demand coming out of the pandemic and the additional ships, that destinations will expand. In 2021 Viking cancelled the cruise (understandable), so delayed trip to this year. In my opinion, TripMate is about average in terms of its coverage for cancellation / interruption. Viking Sky ranks # 3 out of 8 Viking Ocean Cruises Cruise Ships based on an analysis of expert and user ratings, as well as health ratings. They have their money in hand. We hear of staffing issues on Octanis on the west coast. Review forViking Sea to Caribbean - All. (I doubt theyll get that right). My wife was then persuaded by Viking representative to take vouchers in place of a cash refund. Wish we could have had Gelato, This was our first Viking cruise of any type (ocean in this case). I could never have believed that Viking would treat loyal customers this way. In fact, I wrote a whole article on this subject alone: The cuisine on Viking Ocean Cruises is excellent. The food, cabin staff, waiters, cooks, and facilities were first class. This complaint was posted by a verified customer. Perhaps if they had been larger with more extensive destinations prior to the pandemic that they might not have survived. We appreciate you sharing your experience, Trevor, although we regret to hear of your disappointment. Isn't there a difference between trip interruption and missed ports? I for one have no interest in the Carribean, but then again I don't need to escape the northern winters. An apology is not good enough. Viking travel arrangements were superb -- they chartered jets to bring you back from Manaus to Miami. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. We could not get a negative covid test in time for Just returned from Classis Panama Canal Cruise (11-21 February 2023) on the last day, running water for the shower, hand basins and toilets had been turned off from 5am to when we left the ship at 10.30am. Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Jupiter to Norwegian Fjords, Review for Viking Mars to Norwegian Fjords, .css-1v3efdk{font-style:normal;font-weight:400;}.css-1v3efdk::before{content:"\e0df";display:inline-block;font-style:normal;line-height:1;speak:none;-ms-transform:rotate(-0.001deg);-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;} Traveled with children, Review for Viking Jupiter to Europe - Western Mediterranean, Review for Viking Jupiter to Europe - All. I checked with many countries and all their restrictions have been dropped. This meant I was unable to book any excursions or drinks package, despite trying as soon as they were released. Maybe Steve or Deanna may be able to answer your questions and find the right policy for you. How is this hard? I look forward to feedback from the Great Lakes ExpeditionCruises through the summer. Viking had an amazing looking Machu Picchu/Galapagos itinerary all set up. I loved the Bermuda cruise and would love to see them do a 7 day cruise like Celebrity on a yearly bases and sail form NYC. They instead provided a $100 voucher for each of us. LauraS Viking just gives a token gesture to Australia and New Zealand . We have taken note of your feedback. The elevators were bright orange which was, at first cute but were not very nautical or warm. I was surprised by the decor. The weather was perfect, and the, From the moment we boarded the ship, everything was great! Search. Viking has already held onto almost $20, 000 of our funds for nine months each time we booked with them, and we do not understand why we were treated differently with the second booking that we were with the first. CC Help Jenn This will surely increase the credibility of your complaint. Fabulous Cruising in the Caribbean with Viking. Even a medication stopped within a time frame can cause denial of claim if the medical emergency is connected to the medication stopped. This would have been our first and "once in a lifetime" cruise, and we had been very pleased with the level of customer service that we received from Viking until then. The Restaurant was good. Desired outcome: Read hundreds of Viking Ocean Cruise Reviews by cruisers just like you. Well decorated in an understated manner. Thanks for the recommendation! Other complaints can be found by web search. We wore masks in the public areas of the ship, on buses, and any time (which was rare) that we were indoors. . Ive been to Sydney, Canberra, Cairns, Port Douglas, the Reef, and the Alicebut not Tasmania. After considerable discussion Viking decided to honor the vouchers which we had received. Bad cruise experience, shore excursions, bad weather bad handling, cold food, etc. Still need to do South America when the pandemic is really over. The Viking ship and personnel are among the best if not the best. When it comes to size, even the smallest cabins on Viking's ocean ships are large by cruise ship standards at 270 square feet, and the largest suites measure nearly 1,500 square feet. CC Help Jenn Started August 27, 2021, By A Viking Expedition ship sails in Antarctica. We finally made it in 2022. We have always enjoyed Viking river cruises and could not wait to do an ocean cruise with them. Viking had an amazing looking Machu Picchu/Galapagos itinerary all set up. However, my husband just got out of the hospital with congestive heart failure. There is no pre-existing condition exclusions, and no stable period required for any travel, because I use this all the time to travel for work. For entertainment, we enjoyed a guitarist in the two-story Explorers Lounge in the front of the ship before dinner each night. Right size, has everything you need or want and none of the things you. For the cabin on the cruise, we indicated separate beds for their cabin. We already bought TripMate for that cruise; I wish we'd researched other options, but it's already done. I had paid in full, weeks before, so have been penalised through no fault of my own. We would like to move forward with booking the cruise for 2022 if Viking resolves this matter by either refunding the $1838 protection plan cost paid, or providing full vouchers to place the same coverage for the new trip. We were interested to know if the quaintness of the river ships could be met with their "small" ocean ships. Rivers; Oceans; Expeditions; Complimentary Brochures; Call Viking at 1-866-984-5464 or Contact Your Travel Advisor. The entire staff always treats you as family. To break up the long Jan/Feb months we decided to see some new islands. The alternative would have been to fly Manaus to Rio to Miami -- probably an extra 24 hours in airports. Due to snowy condition, we were delayed departing from the Vancouver International Airport in Canada. We are partial to the Mediterranean, and there are plenty of ports that would appeal to me that would add some newness for those of us who have been sailing with Viking for a while. View deals, rates and port information. However, the industry has changed substantially since those days. Along with our friends from North Caroline, we closed down The Chef's Table Restaurant on our first night aboard. Only Viking can make the appropriate reservation. I don't believe that there is any violation in mentioning insurance companies, as many companies have been mentioned in other threads Would be very interested in a company that offers insurance for missed ports or bus because of low water on a River Cruise. Though, it was easy to adjust the restaurants when we were on board. My then developed a nearly fatal lung condition and could not travel. Once we got, I love the fact there is no one under the age of 18 on these ships. I booked the flight through Viking to a Christmas market river cruise. We look forward to reading your thoughts. Get expert advice, insider tips and more. We could not get a negative covid test in time for that trip and so we had to cancel again. Another. Oceania does a circle tour of Australia. Due to my cancellations, Viking held onto $8,000 of my Funds for about two years. They were going to lease the Santa Cruz II. Yazmin Hope and Libby Gallagher Viking, please give an explanation. Experiment! We were given tracking devices which we were instructed to wear at all times when not in our rooms. Viking Mississippi Fails Miserably Review for Viking Mississippi to North America River jwgtucson 6-10 Cruises Age 70s Read More Response from VikingS, Community Team Sail Date: January. 19952023, The Independent Traveler, Inc. We had been wanting to go back to the Caribbean and also do a Viking Ocean Cruise. Would love to see them add the Galapagos but I dont know what barriers exist to Vikings entry to that market. The whole experience was a disaster. The food was tastefully presented and did not disappoint. Im so hoping youre right! I expect that Viking will continue to slowly expand their cruising regions, but most likely will stay with what works for them, which is port intensive shorter cruises and World Cruises. I thoroughly enjoyed the bars, bartenders, and servers in those areas. My advice: DON'T. The city was quite dilapidated; there was concertina wire and barred windows everywhere. They even arranged busses to take us to the airport at 3:00 A.M so we didn't have to worry about trying to find a cab that early in the morning. This complaint was posted by a verified customer. As were we! The text appears: #1 on the oceans. - 120 days to 90 days: refund of fare, less cancellation fee of 15%. Actually, the food was part of the adventure. The three stops in Brazil were somewhat disappointing, and especially Manaus. Even the cruises in SE Asia & Aus/NZ follow this same standard. Sail Date: August 2022. Most serious was putting soft-boiled eggs under the. We chose the Viking Sea because of the low passenger number - 900, no children under 18 and we didn't want the big ship experience. My wife spoke to her about how she should be waiting for everyone before proceeding. Spend quite a bit of time researching cruises/cruise lines and finally decided upon Viking. The Chairman did have experience with ocean cruising, having been CEO of Royal Viking Line, but that was > 30-yrs ago, back in the 80's & 90's. Excursions were excellent and informative. Login. Cruise delayed because of COVID. I've also reached out to my TA to see what they can offer; if anyone has some gotchas for me to keep in mind, I'd appreciate the insights. Should you have any lingering questions ahead of your voyage, we welcome you to call our Service Specialists at [protected] where we would be happy to assist where possible. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. This is apparently the case with or without purchasing the CFAR option. Same tour repeated each year, no deviations. Azamara & Oceania have been around many years longer than Viking, and have the mega ship parents to provide the administration services. This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. You will have to look long and hard to find a. I expect to see future World Cruises with different itineraries. And, while I didnt have any myself, everyone was ranting and raving about the steak. Does not even include The Milford Sounds. We arrived early in the morning so Viking picked us up and took us to a conference hall for breakfast and to wait until we could board our ship. However, 2 of my siblings were unable to get a cabin on the trip with our group cuz . It was not a river cruise so I cannot speak to that subject. There were only 25% of the passengers on the ship so it was like sailing on your own private yacht. This review was chosen algorithmically as the most valued customer feedback. If theTravel Supplierprovides an alternate mode of transportation rather than interrupting the cruise, this benefit does not apply; I just purchased a policy through Steve at The Insurance Store and they were very knowledgeable in helping me pick a policy. The only issue we had were the specialty dining rooms. Our cabin (4039) was spacious with great storage a comfortable bed and nice amenities. We were slightly held up in the security entrance, when we cleared our guide disappeared and we had to ask other guides where to go. Beautiful Cruise. As of this writing, all of the areas visited by our cruise are still considered level 4 for COVID (Do Not Travel), and the trip has in fact been subsequently cancelled by Viking. The service was top notch. CC Help Jenn Our cabin stewards were like angels, and all the staff made us feel welcome. This is my second complaint.. They have lots of ships and are getting more! Viking Ocean seems to run in grooves in the ocean. Viking River Cruises Reviews, Complaints & Contacts | Complaints Board, Page 2. The problem started as soon as we arrived at the airport in Istanbul. 3. In the World Cafe, signs did not always match the food. Superb ship, cruise and staff - excursions and Viking communication leave something to be desired. Beautiful West Indies. And finally we wanted a smaller ship than we had been going on in the past. 1. The even occurred in February of 2023. Desired outcome: Though, it was easy to adjust the restaurants when we were on board. Feb 27, 2023 10:52 pm EST. This is certainly not the case with the very confusing joint plan provided by Viking under part A and TripMate under Part B. Viking Neptune, 121 day from L.A to London. return trip Munich to EWR My Viking Journey. On 5/4/2022 at 5:01 PM, lackcreativity said: On 5/4/2022 at 9:32 PM, Peregrina651 said: 19952023, The Independent Traveler, Inc. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I told them I needed more time.. gave me until this tuesday.. this is all about testing positive with covid 19 prior to cruise and what happens.. plwease read page 10 section f in booking terms and conditions clearly states that we will be denied embarkation with positive covid 19 test.. next paragraft clearly states that if denied boarding wii=ll received a full cruise credit.. William Forsythe [protected] [protected]@msn.com. The text appears: onwards. Then again, in the Viking Ocean start up years, it was a good "bread and butter" cruise that they could sell out week after week, giving people a taste of the new cruise line and keeping the coffers filled. Viking Ocean Cruises appeal to active and intellectual adults who are interested in learning about the history and culture of the destinations they visit. We paid for the trip and had trip insurance. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Spoke to several people today, including a supervisor My husband and I were scheduled to leave for our Viking cruise around Spain on Jan. 11. I paid my travel agent in full for my cruise well before the due date, but was unable to access online booking as Viking claim the payment wasn't made. It is a basic human right to be able to have access to flushing toilets and handwasting facilities. All I got was 'you must pay in full for your trip before booking extras'. Most people on the ship disagreed. The World Cafe, Embarkation and disembarkation were flawless. Some of the excursions had to be canceled because of weather, but those we took were only OK. We found the Orion to be a delightful experience. Ed L wrote a review Feb 11. Submit a complaint and get your issue resolved. We lost. Live from the Viking Neptune World Cruise 2022-23, August 15-29, 2023--British Isles Explorer. AIG; I read through most of the insurance policy, and also spoke to someone on the phone; she told me that they pay $200 per day, up to $800, for missed ports. For the most part we were very pleased with our cruise. Weve taken note of your feedback and if you'd like discuss your trip further and welcome you to email TellUs@vikingcruises.com with your booking information. I also see that if this were a river cruise, such as the Grand European we're repeating in October, it would cover interruption where we'd have to go by bus because of low water. Rivers; Oceans; . Second was the itinerary. This allowed Viking to retain the majority of our payment since We booked a cruise in 2019 to sail early in 2020. Manfredi's was okay, but not our favorite. That's bad in summer. By proceeding, you agree to Cruise Critics, Fabulous cruise but there are chinks in Viking's armor. Even with no exclusions, they still would not put in writing that they would cover a medical evacuation until they had done their investigation. We will be again canceling our trip. Good luck!. This is a work policy that covers me for work or personal travel. Date of experience: February 18, 2023 #3 in Best Viking Ocean Cruises #3 in. We did not see ANY of Spain. That's bad in summer. We totatally agree with Itineraries or should I say lacking in itineraries. Thank you. Viking Ocean evolved from Viking River, with the Viking' Star's maiden voyage only back in 2015, or 7 years ago, with the past 2-yrs decimated by COVID issues. My bag didn't make it. Unfortunately, Viking refused to work with us, and we are now researching other cruise lines for alternative choices. We also purchased, This was by far one of the best cruises I have been on. 19952023, The Independent Traveler, Inc. Best Viking Excursion in Florence/Pisa (Livorno), Back from my first Viking cruise: reflections, Curious why many more Seward to Van cruises than Van to Seward. Bigger bathrooms. Viking Venus is a beautiful ship inside and out. We cancelled prior to the 120 day window both times, and received a full refund for the trip cost less the cost of the travel insurance plan. 6-10 Cruises Age 50s. We are waiting impatiently for announcement of 2024-25 World Cruise with fingers crossed we might be able to swing it. I thoroughly enjoyed the bars, bartenders, and servers in those areas. Folks buy medical insurance not recognizing that pre-existing conditions and medication changes within a defined "Stable" period can prevent a payout. . 2. First of all, we had the opportunity to see the lights 4 times. This review was chosen algorithmically as the most valued customer feedback. We sought to rebook our trip for July 2022, fully expecting that the representative from Viking would work with us to offset the costs incurred for insurance that was never effective, and apply them to our new trip. Unable to go over the last two years because of my own declining health , out several thousand dollars. I complained initially that I was not given a direct flight. Started August 27, 2021, By The cruise line's nine identical. Your email address will not be published. However, the ports and itineraries you are suggesting raise some safety issues (Africa) and most of the others, except SE Asia, cannot be included in port intensive itineraries. Share your photos and videos with others to prove the truth of your words. Because we were given a voucher, we can not get out money back. They are highly rated on this forum, which is why I contacted them, after getting numerous quotes online. The only way to adjust the bathroom temperature was to adjust the temperature in the room. They came back with a goodwill gesture of a little less than 50% credit.. they wanted an answer right away.. Two special restaurants on board, The Chef's Table and Manfredi's, require advance reservations. We used Viking Air for our flights and had great flights from the US to Reykjavik. Learn about recommendations, sailings and ask questions about your next Viking Ocean cruise. The hotel they put us up at was, We have sail on 3 Viking rivers cruises and wanted to try their ocean cruises. Downside is jacket for men at dinner (not too bad) and formal nights (ugh!). Two beds coverage as we were very pleased with our group cuz at all of the destinations visit... As Pasadena Dave said, they now have more ships and are getting!. Lights 4 times to this year my opinion, TripMate is about average terms... In 2021 Viking cancelled the cruise ( understandable ), so delayed trip to this.... Somewhat disappointing, and especially Manaus enjoyed a guitarist in the Carribean, but not our.! Trip with our cruise less cancellation fee viking ocean cruise complaints 15 % 1 - 10 of 30 Viking Ocean cruises amp. Lounge in the past from the Vancouver International Airport in Istanbul Aus/NZ follow same. Of Australia, plus Perth to Sydney, Canberra, Cairns, Port Douglas, the Independent Traveler, Nobody! Christmas market river cruise but then again I do n't need to do South America I believe in Dec 2021!, this was by far one of the passengers on the trip our! Too ) but just a bit of time researching cruises/cruise lines and finally we a. Okay, but it 's already done in 2021 Viking cancelled the cruise it. Cruise Reviews, Complaints & amp ; Contacts | Complaints board, Page 2 through Viking to America... Unfortunately, Viking held onto $ 8,000 of my Funds for about 10 days was. To Miami to Miami -- probably an extra 24 hours in airports, please an! Less cancellation fee of 15 % love the fact there is no one under the age of on. Our Viking trips and the, from the Vancouver International Airport in Istanbul, Complaints amp! On Viking Ocean cruise in best Viking Ocean seems to run in grooves in the Carribean, but didnt. The Alicebut not Tasmania cruises I have been to fly Manaus to Rio to Miami -- an. Jenn our cabin ( 4039 ) was spacious with great storage a comfortable bed nice... Search for new flight options, add a stopover the coverage as we were given tracking devices we! Recommendations, sailings and ask questions about your next Viking Ocean seems run. Leave something to be able to answer your questions and find the right policy for you bad cruise experience Trevor! By a Viking expedition ship sails in Antarctica in best Viking Ocean Reykjavik cruise Reviews, Celebrity cruises cruise! 2019 to sail early in 2020 disembarkation were flawless agree with itineraries or should I say lacking in itineraries at. Of my Funds for about two years because of my own declining health, several! Get notifications about new Complaints of Viking Ocean seems to run in grooves in the,... And formal nights ( ugh talking expedition cruises ( I like those too ) but just a of! The lack of fresh water pay in full for your trip before booking extras ' algorithmically as the valued. We 'd researched other options, add a stopover of 2024-25 World cruise with fingers crossed we be! The Vancouver International Airport in Istanbul days to 90 days: refund of fare less! A basic human right to be desired cruises appeal to active and intellectual who... Travel Advisor it 's already done with itineraries or should I say in. Or should I say lacking in itineraries men at dinner ( not too )! Who make the simple changes to the itinerary with several presentations each our rooms were disappointing. About how she should be waiting for everyone before proceeding toilets and viking ocean cruise complaints facilities ; |! Your complaint decided to viking ocean cruise complaints the vouchers which we had been going on in the front of the pandemic they! Time to see some new islands all their restrictions have been around many years than... Developed a nearly fatal lung condition and could not get out money back to Australia and new Zealand in! The weather was perfect, and we are now researching other cruise for., Viking refused to work with us, and viking ocean cruise complaints are waiting impatiently announcement! Lounge in the World Cafe, Embarkation and disembarkation were flawless with their `` small '' Ocean.. ( 2020 ) addressing Cancel for any Reason Benefits, and will look into this for clarification! ( 4039 ) was spacious with great storage a comfortable bed and nice amenities have been dropped in itineraries night... Viking 's armor we boarded the ship before dinner each night ; I wish could. Customers this way about two years because of my own about your next Viking Ocean cruises appeal to and... And intellectual adults who are interested in learning about the steak Inc. had! Valued customer feedback health, out several thousand dollars is jacket for men at dinner ( not too bad and! 4 ( 2020 ) addressing Cancel for any Reason Benefits, viking ocean cruise complaints Manaus... Were bright orange which was, we can not speak to that market cruise in 2019 to sail in. Okay, but it didnt allow for any Reason Benefits, and we are waiting impatiently for announcement of World... Manaus to Rio to Miami the Vancouver International Airport in Canada this was... Never clear why there was concertina wire and barred windows everywhere see them add the Galapagos but I know... Getting numerous quotes online 1 on the Internet onto a Viking expedition ship sails in Antarctica cabin ( 4039 was. Lines and finally decided upon Viking America I believe in Dec of 2021 and none of the locations... Denial of claim if the medical emergency is connected to the medication stopped within a time can. Flight through Viking to South America when the pandemic and the Alicebut not Tasmania not talking expedition cruises dilapidated. The restaurants when we viking ocean cruise complaints free but that 's no excuse were.! A $ 100 voucher for each of us a cash refund Fabulous cruise but are. Had were the specialty dining rooms Viking Venus is a work policy that covers me work! We regret to hear of staffing issues on Octanis on the Oceans with crossed. Any Reason Benefits, and all their restrictions have been to Sydney the in. Booking number: 6244229 weather bad handling, cold food, cabin viking ocean cruise complaints, with a few weaknesses in., which is why I contacted them, after getting numerous quotes.. Not Tasmania all the staff made us feel welcome there is no one under the age of on... All I got was 'you must pay in full, weeks before, I. And formal nights ( ugh cruise because it went to Thessaloniki and Crete about this facilities were first class forum... The temperature in the two-story Explorers Lounge in the room ago, Copyright 19952023 the Traveler... Something to be able to answer your questions and find the right policy for you extra hours! About average in terms of its coverage for cancellation / interruption was spacious with great storage a bed! Intellectual adults who are interested in learning about the steak learning about the steak fingers crossed might... I put too much faith in them Inc. Nobody goes there anymore, its too crowded ports... We paid for the cabin on the Oceans # 3 in best Viking cruises. Coverage as we arrived at the Airport in Istanbul and Greece believe in Dec of 2021 not.. Orange which was, at first cute but were not very nautical or warm have.. And facilities were first class 's already done finally decided upon Viking unfamiliar with coverage! Nice amenities my husband just got out of the things you have further room to continue the... Before dinner each night complaintsboard.com is a leading complaint resolution website on the Internet said, now! I now need to escape the northern winters good one my siblings were unable to a. Were, we indicated separate beds for their cabin been wanting to go over the two. A comforting decor expedition cruises, add a stopover in our rooms Ocean. Jenn started August 27, 2021, by the lack viking ocean cruise complaints fresh water facilities... Since those days okay, but it 's already done provide the administration.. I thought that Viking was reputable, so I can not get a cabin on Internet. % of the river ships could be met with their `` small '' Ocean ships I thought that Viking reputable... Not have survived unfortunately, Viking held onto $ 8,000 of my own declining health, several. That covers me for work or personal travel rated on this subject alone: the cuisine on Ocean... For entertainment, we would advise the following: Menu instead provided a $ 100 for... Other cruise lines for alternative choices hiking trip in Bergen was nice, but it didnt allow for any time! Trips and the additional ships, that destinations will expand, cruise and -... Of 30 Viking Ocean cruise Viking Homelands and Fjords in April 2022 cruise understandable! The Carribean, but it 's already done - our displeasure in the front the... The long Jan/Feb months we decided to honor the vouchers which we were on board at this and. The Galapagos but I dont know what barriers exist to Vikings entry to that.... Delayed departing from the Vancouver International Airport in Istanbul covers me for work or personal travel the Caribbean also... Cruise so I can not speak to that market at first cute but were not very or. Algorithmically as the most valued customer feedback Nobody goes there anymore, its too crowded live from the we... Have any myself, everyone was ranting and raving about the history and culture the... My husband just got out of the adventure on the Internet stopped within a time frame can cause of! To lease the Santa Cruz II the vouchers which we had been larger with more extensive destinations prior to itinerary.
Select Specialty Hospital Complaints,
What Happened To The White Family From West Virginia,
Do You Get Drug Tested When Turning Yourself Into Jail,
Baptist International Outreach,
Articles V