Viagogo were not able to supply them at the last minute and offered a refund. Cancelling it so close to the event is not acceptable, as explained we are both self-employed and have taken the day off for this event. To sell your spare tickets: Click on the "Sell Tickets" button on the top right of the home page. viagogo charge for cancelling sale; blog Tech. viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours of the incident to report the issue. viagogo charge for cancelling sale. 2.10 Seller's Confirmation. Viagogo has advised customers who cannot attend a rescheduled event to. viagogo charge for cancelling sale I can't believe they are allowed to do this and that there is no method of recourse especially when I told them within the hour I didn't want the tickets. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. https://www.businessinsider.com.au/the-incredible-story-of-h. Such notice shall be deemed given one business day after the email is sent. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. David Birdsall. Viagogo won't cancel my order MoneySavingExpert Forum As a Buyer, You grant Us permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. viagogo charge for cancelling sale - knewlogistics.com Viagogo won't cancel my purchase - MoneySavingExpert Forum Our address is viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. When I first saw the tickets on your site the price given for these were30 so 60 for two. The revised version of this Agreement is automatically effective after it is initially posted on the Site. Event dates, times, venues and subject matter, which are listed on the ticket, may change. You agree not to include in your delivery to the Buyer any promotional or other commercial material that is not provided or approved by viagogo, other than a VAT invoice if relevant and if requested by the Buyer and viagogo. viagogo - Buy & Sell Concert, Sport & Theater Tickets 2.4 Listing. We may also first deduct any amount you owe us from any amount we owe you. I cannot believe that I have been charged nearly 80 extra to what was on the final screen at confirmation of purchase. To post a ticket for sale on viagogo You must first register with the Site. 6.4 Release. I also don't have my tickets either! We will not allow You to buy or sell tickets before You have registered with Us. All trademarks are owned by their respective owners.OzBargain is an independent community website which has no association with nor endorsement by the respective trademark owners. Consequently I now have the tickets to find I paid 349 for 2x tickets with a face value of 75 each. navionics hotmaps platinum east lake list; luigi's mansion 3 electrical socket locations. Wanting to cancel sale on viagogo deleted1832113 10 Posted 6th Oct 2017 I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. Tag: viagogo charge for cancelling sale - reanything.com Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. So why is it my responsibility that the buyer must go to the event having bought the tickets? Forms must be returned to viagogo 5 working days after receiving them, in order to apply for a refund. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. Under no circumstances is viagogo liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on viagogo. All sales and bids are final. This is so we can promote the sale of tickets and items that You list for sale. viagogo - Buy & Sell Concert, Sport & Theater Tickets We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. Editor, Marcus Herbert. No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. most common verbs in french; affordable housing lotteries in massachusetts; tendai chatara height; minnie mouse telephone target Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. 2.10 Collecting Payment. Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale, which was 8 days before the concert. All sales are confirmed automatically, the Seller authorises viagogo and Paris Saint-Germain during the Listing process to de-activate the original ticket once it sells. You agree that We may report any activity that We suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. 5.1 Investigations. I don't think you've got much to stand on here as you agreed to all of this as part of the service in trying to sell the tickets, I do think it's a little shady if they never told you how much the replacement cost fee would be prior to cancellation; Was there a warning prior to cancellation e.g. You will need a username and password to access the Site and use the Services. Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. Comments: 0. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. When We receive an offer by bank transfer, We will check to see if the bank account is valid. Thus, the ticket price shown (before our fees) may include VAT (UK or other) as appropriate. In the case where multiple different Buyers are sharing the cost of a transaction and each paying part of the total amount (i.e. 4.1 Double Posting and Removal of Tickets. Viagogo's cancellation policy states that customers with tickets to cancelled events are entitled to refunds, while tickets for postponed events are usually valid for the new date. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund. This is misrepresentation. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Should I actually pay for this? The revised version of this Agreement is automatically effective after it is initially posted on the Site. With pop up messages reading 'you are in a queue there are 11 in front of you' and 'hurry only 1% of tickets left' along with a 7 minute timer urging me to book the tickets quickly, I was convinced that this was the official website. I have contacted Customer Support as your website states 100% guaranteed tickets! When I clicked to 'report a problem' thinking o could explain the situation, I just got a messaging saying the order had been cancelled followed by an email saying my card would be charged 20 (from card details I was told were only required for ID and would not be charged). 6.5 Tax Indemnity. HAND Children are the Future. The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. Share your photos and videos with others to prove the truth of your words. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. In response to coronavirus, Viagogo published a new COVID-19 policy on its website and added a new term. Tickets may be substituted with comparable or better seat locations without the Buyers approval. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. In the case a Seller has not confirmed a sale within forty eight (48) hours, or in the case a Seller Reports a Problem the Seller, including without limitation, may be subject to a replacement fee, other charges, and/or other consequences as specified in Section 5. And their reply was investigations will be done. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). Can I buy tickets that are personalised with someone else's name on them? Viagogo says I've been paid but the bank transfer never took place. Primary Menu. women's ray ban sunglasses sale; cnut the great cause of death. 1.4 Modification. You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. order was cancelled! 3.2 Other Information. Viagogo customers face fight to get cancelled and postponed event On 12.6.17 I called to say no tickets had arrived, I was informed they were being delivered by ups courier. Roberta 7252728292 on 18 August 2022 about Viagogo in category Entertainment Company. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Click here to get notifications about new complaints of Viagogo. Once the Buyer finds a matching ticket, the Buyer notifies Us with an "offer" that the Buyer is willing to purchase the ticket. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. You agree that viagogo is not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. Should've = Should HAVE (not 'of') Would've = Would HAVE (not 'of') After confirming I was happy to sell they sent an email saying that o needed to post them today (which is not possible as I am away). 2.13 Ticket Information. 21st February 2017 - email to say event had changed starting time Once the Seller lists tickets for sale, the Buyer purchases these tickets, and the Seller has confirmed the sale, the Seller is responsible for completing the transaction with the exact tickets the Seller has listed. In certain circumstances, you may be required to complete a Dispute Claim Form provide additional information in order to claim a refund. I'm from singapore and my number is +65 [protected]. 9 Jun 2022 . If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. To be a member of this Site, You must agree to accept the terms in this Agreement. 6.2 Waiver of Consequential Damages; Liability Limit. Under no circumstances are We liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on the Site. Terms and Conditions - viagogo ticket exchange At no time do We provide the Buyer's payment information to the Seller. As I was told to send them to u asap so they'd have 'maximum selling time' 3.2 Other Information. Please contact me via email or call me. Fees at 133% of the ticket itself. 4.1 Double Posting and Removal of Tickets. montgomery school calendar meny a. Invalid tickets are defined as anything where buyers are refused entry. You agree that We may report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). I asked for a complaints number or procedures Of which I was told "there is none just send an email from the website" If for any reason your tickets are returned to Us or cannot be delivered We will attempt redelivery up to a maximum of three times. 6.2 Waiver of Consequential Damages; Liability Limit. HERE IS THE MESSAGE U SENT - AND IT ISN'T RIGHT THE PARTY RECEIVED THE TICKETS AND WENT - I HAVE THE RACKING NUMBER AND PROOF THEY RECEIVED THEM - NOW PAY ME MY $900+ Additional information can be found in our FAQs and on the ticket details pages. You may only use the Services if You can legally enter into and form binding contracts. Copyright (c) 2006-2023, viagogo AG. We reserve the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. 1.3 viagogo Guarantee. You agree to indemnify and hold viagogo and (if applicable) any parent, subsidiaries, affiliates, officers, directors, solicitors, agents and employees, harmless against all liabilities, costs and expenses (including reasonable solicitors fees) incurred by viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents, solicitors and employees that arise out of any claim asserted by a third party that involves, relates to or concerns any of your actions or omissions on this Site. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. 2.13 Seller Payment. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. 6.7 Third Party Information. We reserve the right to withhold payment if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. 2.11 Collecting Payment. We take no responsibility for such issues. I have researched this and found that there are many people out of pocket for the same reason so unless I am refunded fully I will take this further. We do not charge any fees for relisting tickets that you have originally purchased from us. They should CLEARLY note that if you cancel your sale you will be charged with 50 euro! Last year I put up a listing on Viagogo for 2 orchestral concert tickets. 2.10 Collecting Payment. Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets. This Agreement is governed by and interpreted in accordance with the laws of the State of Delaware of the United States of America. They STILL are not active. It states that if an event organiser offers tickets to . No tickets arrived so on 15.6.17 I rang to be very ridley told there were no tickets available and they had sent an refund & email on 13.6.17 (Of which I never recieved). Seriously people need to take responsibility for themselves. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. viagogo charge for cancelling sale - Hand.ngo 2.10 Collecting Payment. 1.1 Introduction. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. In this instance we will hold the sum of AUD133.20 from your future sales payments. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. Venue : Singapore Indoor Stadium on Saturday 17 June 2017 @ 1700, bought the tickets at $50.55 usd. Can I pick up my tickets instead of having them shipped? No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. I want a refund off $1393.43 you have taken my money! Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. 5.2 Violations, Termination and Suspension. please see in bul point the notes I have made which should evidence the disappointing communication Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. How do I unsubscribe from your newsletter? 7.3 Additional Policies. On the web site it claims I have been refunded so I cannot send an enquiry. To Whom this may concern 6.10 Notices. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. Ticket listings are a representation of actual seat location. Please remember that you will not be paid for this sale. Why can't I see my order or sale in my account? Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. Because of this action I am now out of pocket for the train tickets and hotel booked which totals 230 excluding the ticket cost, and all I wanted was to get my tickets amended so I can attend the altered location. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. Rating: File your complaint. Except for the express warranties stated in this agreement, We provide the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind.
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