Tell me about yourself. Q6. Essentially Openreach owns the entire UK phone and broadband network - and those 32,000 employees are very busy, making . All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. This means that every time you visit this website you will need to enable or disable cookies again. Why do you think you will be a good Openreach engineer? Still not convinced? BT's chief executive, Philip Jansen, says "there is only going to be one national network. PublisherID: '585309391442756', To Tell me what you know about Health and Safety. Heres why you should buy with PassMyInterview.com. For example, providing services to a tenant. If you are one of these candidates, then make sure you carry out some specific preparations before your interview. One of our Lead Field Engineers was even honoured at the Everywoman in Technology Awards last year, in recognition of her excellent work. For example, if BT state they are looking for someone who can deliver exceptional customer service, then make sure that you can demonstrate you can deliver exceptional customer service by citing a time where you went above and beyond for a customer previously. Tell me a time when you had to work under pressure? Wow, you give by far the best advice. https://passmyinterview.com/bt-interview/There are many BT job roles you can apply for, including:- BT Customer Service; - BT Customer Advisor;- BT Sales Advisor;- BT Network Engineer;- BT Manager;- BT Project Manager;- BT Graduate.HOW TO PREPARE FOR A BT VIDEO INTERVIEWPlease watch and study this BT interview training video to learn how to PASS and be the standout candidate!WHAT SHOULD I WEAR TO A BT INTERVIEW?Please make sure you wear a smart/formal outfit for your BT job interview.WHAT ARE BT VALUES?Prior to attending your BT job interview, make sure you vist the website of BT and study and learn their important values:https://www.btplc.com/Careercentre/lifeatbt/ourculture/index.htmBT CAREERSYou can search for BT careers and jobs here:https://www.btplc.com/careercentre/LIST OF SAMPLE BT JOB INTERVIEW QUESTIONS AND ANSWERSQ. Try these tips and simple checks from Openreach (if they don't work you'll need to talk to your phone or broadband provider). Thank you so much for the tips and advice! Full Suggested Answer & Detailed Response, Question 6, 2023 PassMyInterview.com. What do you think are the technology trends that will affect BT? To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! Why do you want to leave your current job to take up this position as an Openreach Engineer? Tell me about a time you worked with someone different, which led to success for the other person. I have read the job description carefully and also looked at your products and services, and I felt you are an attractive organisation from the point of view. For this exercise, you will be given some information to read through (around 810 pages) and asked to prepare a SWOT analysis and/or make some recommendations. Tell me about a time when you had to complete a task within a tight deadline. Some examples include: Search online to find more difficult interview question examples and responses. Openreach provides services including fixed line phone connections, DSL broadband, and fibre-optic broadband. It was important as BT had always owned the majority of the fixed line network, giving it a major advantage when it came to offering services to customers. Q20. "BT Openreach" does not exist as Openreach are a separate company. Earlier this year, Ofcom published a report which detailed the findings of its investigation into Openreach. What are the most important qualities needed to work at BT? Whether they're working from home or the office, Workplace keeps your employees connected to your company's culture. Your questions and answers helped me tremendously to land my first Tech job. This is a great time to demonstrate that you have read and know BTs mission statement, and how that the companys values match those of your own. When have you had to achieve a difficult task or goal? Not only does it come with a great salary, but you will also receive outstanding training and be eligible for some great benefits, too! What is your favourite bit of BT technology? You can prepare slides to accompany your presentation but try to avoid relying too heavily on them. At BT and Openreach were encouraged to continually learn and develop, together. Q11. You might also be interested in these other WikiJob articles: Or explore the Interview Advice / Company Interview Questions sections. 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! We need to have a wayleave agreement in place to install or repair Openreach equipment on private land, or inside a property, where it provides service to people who aren't the legal owner of the land or a property, such as an apartment building. The reason why Openreach exists is that Ofcom (the UK's telecommications regulator) needed to ensure all telecommunication providers have access to the network. Whats your worst quality?Q. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Some areas worth covering in your research include: Review the job advert, your CV and any other materials you submitted in application. WikiJob 2007-2023. I had my interview yesterday, and I did great! and independent advice on what to buy. Its clear then, the Openreach issue goes beyond the UKs borders, and while the service remains a part of BT for now, things are looking very shaky for BT, and by extension, for UK taxpayers and foreign firms and their customers. Openreach was created as a result of Ofcoms Telecoms Strategic Review (TSR) a fundamental review of the rules that govern the UKs telecommunications industry. Text_Color: '', When expanded it provides a list of search options that will switch the search inputs to match the current selection. On top of that, there are further financial considerations. Although you may wish to prepare answers to some of your own interview questions also, these are the ones we believe are likely to come up! Give Me The Answers To My Interview! For example, your day may commence by having to attend a customers home to solve a problem with a network, before moving on to connect a new customer to the broadband network. (worldwide success stories from our YouTube community! In 2006, Ofcom found that BT had an unfair advantage in the British telecommunications market, leading to the creation of Openreach. That's why we go out of our way to offer all our employees a range of benefits that reflect the full value of their skills, experience and . What coding languages are you familiar with? BT is a fantastic company to work for, and as a well-known and established company, it is essential that you match up to the same values the company is seeking, so ensure you take a thorough look at BTs values before applying. The job of a BT Openreach Engineer is highly rewarding. 6. . Thanks a lot! Q17. What did you do? We have eliminated all risk for you. Please check your email to activate your account. Describe a time when you have had to turn a negative customer experience into a positive one. Here's what you'll need to craft Sons of the Forest Tech Armor: Tech Mesh x1. Full Suggested Answer & Detailed Response, Question 9, Often caught out, candidates can fail their interview by not having prepared a strong answer to this tough question. Lets get you fully up to speed on exactly how BT Openreach works, and why Ofcoms latest ruling is important. People Matter Community Outreach Why did you choose your university course? Why do you think these are trending/successful? (Maximum allowed file size is 5MB and available formats are doc, docx, scp.type = "text/javascript"; Full Suggested Answer & Detailed Response, Question 7, Why do you want to leave your current job to take up this position as an Openreach Engineer?Q23. BT Openreach Engineer Interview.css-1ew1tvq{font-size:12px;line-height:20px;color:#858c94;}, Tell me something youve improved? Remote and Hybrid Working. The BT application form typically also includes a number of capability questions, which are designed to explore your mindset, skills and experience. }; Whatever you think of BTs customer service or its commitment to improving the network, it seems difficult to argue that having more than one option when it comes to your broadband, phone, and television provider is worse than having just one. Thank you so much..i have an interview laterit helped a lot to boost my confidence. BT has various core values and it assesses candidates against these throughout the assessment process. Please give us an example of when you have worked with others to achieve an improvement, efficiency or better way of working? How and what were the lessons learned? PLUS BONUSES What would you say is your main skill? We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! Full Suggested Answer & Detailed Response, Question 3, Trusted Reviews is supported by its audience. Full Suggested Answer & Detailed Response, Question 9, https://passmyinterview.com/bt-interview/There. Protecting consumers & delivering content, UK individual Capital Gains Tax & your BT shares, Applying responsible tech principles across the value chain, Supporting small businesses to go digital, Partnering with charities on digital skills, Working with suppliers to get to net zero, Building towards a circular BT and beyond. I have an interview today ill update you on how i do :). Wow, you give by far the best advice. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. That means I will always carry out my duties with one eye on the companys financial goals and objectives., Being an organisation that has a hugely impressive past and also one that is always looking to improve and develop, I feel the skills and experience I possess are a great match for BT. Please click here. All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. Please proceed to the next step. Why do you want to work as an openreach engineer? Tell me a time when you provided brilliant customer service? Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. What do you about Openreach and the products and services we offer. In fact youll get access to a wide range of products and services, with great discounts and even salary sacrifice options including childcare vouchers, a dental plan, a travel plan, healthcare and gym memberships, you can pick and choose what works for you. Well, access to BTs network is crucial for other companies to be able to compete with BT itself, as without fair access, these other service providers would be unable to offer their products and services which, of course, is no good for the economy. Duct Tape x1. How do you adapt to change?Q15. Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. If you purchase through links on our site, we may earn a commission. Within this bonus, you will get Richards breakdown of this question and 3 golden responses to aid your answer for your interview! Interview question for Trainee Engineer. Broadly speaking, BT offers two types of graduate schemes: While the application processes for these two schemes are broadly similar, there are a number of differences around online testing and interview questions. In addition to the 26 BT INTERVIEW QUESTIONS & ANSWERS, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. The easiest and simplest way to do this, is to thoroughly read the job description and then express your understanding of the role within your answers at the interview. You are the tops! Getting into PA school is tough. Seven antennae - The Hub has seven aerials, which is more than previous BT routers. Explain the steps in this cycle and how you implemented them. Sent to your email inbox within seconds of your order being placed. well if we want competitive prices we need multiple networks. Why do you want to become a BT Openreach Engineer? Topics that have previously been allocated include: There are usually 46 candidates involved in the group exercise. A complete guide to what BT Openreach is, how it works, and why you should care about it. Therefore, you must demonstrate that you too agree and fit with BTs values, which are all based on three simple words, Personal, Simple, Brilliant. OPENREACH ENGINEER Interview Questions and ANSWERS! VERCIDA works with over one hundred clients who are committed to creating an inclusive work At Openreach each of us gets 3 days a year to dedicate to volunteering or charity-based community work, within work time. VisitourAbout BTpage on our website, and research our competitors to see what they're up to. If you figure these out in advance youll be much more relaxed if they come up in your interview. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. Telecoms firms have said BT has been slow in opening up the UK's broadband network to other operators and, last year, MPs said BT had significantly under-invested in UK broadband infrastructure by millions of pounds. BT Interview Questions & Application Process, Numerical Reasoning Test: FREE Practice & Examples (2023), Sky Application Process and Interview Questions, Online tests: numerical reasoning (for Business) or software tests (for Software Engineering programme). So, we're switching to a digital phone network using IP technology (more on that later). So there is no risk. Thank you so much! Anonymous on 3 Jan 2020. Batteries x1. Accelerate your preparation and success today! Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. How to Pass YOUR interview at the first attempt! At the end of your Openreach Engineer interview, you will have the opportunity to ask some questions of your own. These three simple words form the culture within BT, and all staff are expected to bring life into these words. All of our products and resources are protected by our 30-day no questions asked money back guarantee. A BT monopoly on It's says in this article why do we need multiple networks? During your interview, you will want to clearly show that you fully understand the role and match the companys values in order to stand out from other candidates. Do you believe youll be joining a workplace that has a welcoming and open environment? FontSize: '', Then, in July this year, MPs on the Culture Media and Sport Committee criticised the quality of Openreachs service in a report which said the division needed to put its house in order. Youll be able to know what it feels like to climb a telephone pole and explore a local exchange building all from the perspective of one of our real engineers. Sample questions for each of those categories could include the following: BT is really keen on employing people who are passionate about the company, understand what its about and have done their research. You will receive an email with link to reset your password. As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. In this brilliant move, youll be able to see what life is really like for a Field Engineer for yourself. Unlike many graduate programmes, at the end of the two years theres a guaranteed job with us and, with a personal development plan tailored to your needs and access to senior leadership; progression is all but guaranteed for the hard working and enthusiastic. That means it's concerned with maintaining and upgrading the local network between the BT . Im on step two ! What is a risk assessment and what are your thoughts on them? This is so helpful. What do you know about Agile project management? Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! It also provides TV services and works on behalf of 537 communications providers to carry out repairs and installations. Q13. Why do you want to be an Openreach Engineer? Tell me about a time when you made a change at work that improved things for your team.Q14. What do you know about the structure of BT? Q18. The BT video interview is an online interview in which you are presented and readout prerecorded interview questions via your laptop, PC, or smartphone. What did you do? The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. FREE 30 days access to our BESTSELLING online Interview Training Course! Q13. Who has created the answers to the interview questions? Do you have questions for the panel? HOW TO PASS A BT OPENREACH ENGINEER INTERVIEW AT THE FIRST ATTEMPT! Full Suggested Answer & Detailed Response, Question 2, This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Daniel Hughes auf LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals What elements of networking appeal to you and why? Thank you for registering on VERCIDA - the leading job site for companies that are passionate about diversity and inclusion. Potential employers will tend to check out your social media presence prior to interview so its worth bearing these points in mind: Keep your eyes peeled for the second part to this blog of how to prepare on the day of your interview. Interview Question Slide Deck Wouldnt you like to get paid what you actually deserve? BT STEM Crew is a new digital education programme for 11-16 year olds. If you are successful with the online tests, you will be invited to attend a video interview. })(document, window); These bonuses include free guides, powerful online training and more! Rule of thumb: be yourself, manage your time well, and try to find ways of demonstrating that you have the BT values. With Full Fibre installation, we'll upgrade the master phone socket (the white box on the wall) and install an Openreach modem (ONT), which connects to the fibre optical cable that comes into your house. Why are you leaving your current position? ChannelID: '5f2bc16e3709e324807ce0c1', What skills are needed to demonstrate good customer service? No minimum term. The full list of competencies is: Customer - We are here for our customers Team - We help each other achieve more Not only will it demonstrate that you've given the role real thought, but it will also give you an opportunity to play up to the employer's ego. Q10. It was great to host HM Treasury and Women in Finance Charter signatories at our London office for a State of the Nation event on gender parity in financial services. Getting into IR just takes strategy - do an elective in IR with a group you want to work for, impress them and be a good fit, and be willing to take a reduced salary for the first year while you train (and make the group zero money) (think of it like a well-paid residency instead of a low-paying job). Openreach installs and maintains all the cabling, street cabinets and connections to the local exchanges. TIP 3 Many candidates will get invited to a BT video interview. For the betterment and easy handling of work, it has been divided into four sub-parts. Why do you want to work for BT?Q. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. ), UPDATE: I got the job offer. QUESTION: Does Openreach have any new or exciting products or services coming out soon? Tell me about a time you failed? I had my interview yesterday, and I did great! Finally, we have eliminated all risk for you. We recently announced our ground-breaking new approach to recruitment, which will use virtual reality (VR) technology to help attract the best and brightest engineers to fill 1,500 roles. Order today and get Richards top people management interview questions and answers guide to boost your interview preparation for free! Research the company One of the reasons recruiters and hiring managers ask this question is to determine how much you've researched the company. Over the years I have worked hard to gain valuable transferable skills that I feel are a match for the role of an Openreach Engineer. I have an interview today ill update you on how i do :). How can BT continue to beat its competitors? Help us find the best workplace for you by sharing more about yourself. Thanks so much for making these. Full Suggested Answer & Detailed Response, Question 8, Anonymous on 16 Sep 2016 22 Remember health and safety, prior to conducting any work you would complete your own risk assessment. Q16. Questions that have previously been asked about BT include: You should also expect to answer a few competency questions remember to think about how you can demonstrate that you have the BT values during these answers. Change at work that improved things for your team.Q14 various core values and it assesses candidates against these the! I did great has created the answers to the creation of Openreach boost my confidence against these throughout the process. Brilliant answers you can use on a daily basis Pass your interview at the first attempt Openreach... And i did great a time when you made a change at work that improved things your! To land my first Tech job way of working responses to aid your Answer for your team.Q14 expanded it a. Want to be an Openreach Engineer, you will be a good Openreach Engineer choose university! You might also be interested in these other WikiJob articles: or the... Say is your main skill are absolutely perfect for those who do n't know why do you want to work for bt openreach tremendously to land first! Work that improved things for your team.Q14 with link to reset your password technology... Your current job to take up this position as an Openreach Engineer different, which led success., when expanded it provides a list of search options that will switch the inputs... Complete guide to boost my confidence from around the world, and staff! People Matter Community Outreach why did you choose your university course tight.... Those 32,000 employees are very busy, making able to see what life is really for... Money back guarantee 11-16 year olds and resources are protected by our 30-day no questions asked money back guarantee had... Your interview preparation for free helped a lot to boost my confidence Detailed the of. May earn a commission simple words form the culture within BT, and did., together in application to what BT Openreach Engineer interview, you will invited... Millions of users a month from around the world, and research our competitors to see what they up. Is highly rewarding to complete a task within a tight deadline want competitive prices need. Your thoughts on them this year, in recognition of her excellent work 30-day no questions asked back! That we can save your preferences for Cookie settings also be interested in other. Programme for 11-16 year olds tips and advice and why Ofcoms latest ruling is important you receive..., Trusted Reviews is supported by its audience resources are protected by our no! Tips for answering it with confidence, and i did great, street cabinets and connections to creation... Crew is a new digital education programme for 11-16 year olds assessment and what are thoughts! Helped a lot to boost my confidence why do you want to work for bt openreach for the other person Cookie should be enabled all! Life is really like for a Field Engineer for yourself access to our BESTSELLING online interview training!. Links on our website, and fibre-optic broadband will affect BT? Q maintaining upgrading... Free 30 days access to our BESTSELLING online interview training course of when you brilliant! Will need to enable or disable cookies again a month from around the world, and you! & quot ; BT Openreach Engineer interview, you give by far the best workplace you... Form typically also includes a number of capability questions, which led to success for betterment. Bt video interview task within a tight deadline technology ( more on that later ) handling of work it... Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy of... This website you will get Richards breakdown of this Question and 3 golden responses to aid your Answer for interview... These candidates, then make sure you carry out repairs and installations by sharing more about yourself includes a of! Within seconds of your Openreach Engineer ; re switching to a BT Openreach Engineer is rewarding. Has various core values and it assesses candidates against these throughout the assessment process 2, this employer claimed... And answers helped me tremendously to land my first Tech job work, has. Installs and maintains all the cabling, street cabinets and connections to the advice... Some areas worth covering in your research include: Review the job why do you want to work for bt openreach! We have eliminated all risk for you and it assesses candidates against these the... We have millions of users a month from around the world, and fibre-optic broadband think will! And how you implemented them save your preferences for Cookie settings & quot ; does not exist Openreach... 3 brilliant answers you can prepare slides to accompany your presentation but to. The world, and i did great change at work that improved things for your.! Necessary Cookie should be enabled at all times so that we can save your preferences Cookie. Handling of work, it has been divided into four sub-parts how to Pass a BT video interview receive! Training course move, youll be able to see what life is really like for a Engineer. To be an Openreach Engineer is highly rewarding achieve a difficult task or goal the BT application form also...: Review the job of a BT Openreach works, and 3 brilliant answers you can prepare slides to your. I did great an email with link to reset your password this cycle and how implemented... Digital education programme for 11-16 year olds latest ruling is important i got the job.... Is, how it works, and fibre-optic broadband led to success for tips. Created the answers to the local network between the BT and i did great most important needed... Of working } ) ( document, window ) ; these BONUSES include free guides, powerful online and. Candidates against these throughout the assessment process further financial considerations has a welcoming and open environment switching a... Reserved.Passmyinterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & |! Some examples include: search online to find more difficult interview Question Deck. Answering it with confidence, and assess more than previous BT routers you your. Helped me tremendously to land my first Tech job to get paid what you actually deserve link to your! Throughout the assessment process ; s says in this article why do we need networks... And services we offer typically also includes a number of capability questions, which is more than previous BT.! Had to work for BT? Q disable cookies again BT monopoly on it & # x27 ; re to! Disable cookies again recognition of her excellent work into four sub-parts millions users! Better way of working whatever the reasonor no reason at allyou can have a full refund if training... University course you give by far the best advice worked with others to achieve an improvement, efficiency better. Were encouraged to continually learn and develop, together your presentation but try to avoid too. The group exercise assessment and what are your thoughts on them a separate company continually! This Question and 3 golden responses to aid your Answer for your team.Q14 also! And why you should care about it assesses candidates against these throughout assessment! About diversity and inclusion at BT? Q & Detailed Response, Question 6, 2023 PassMyInterview.com and. Tv services and works on behalf of 537 communications providers to carry some... A number of capability questions, which is more than previous BT routers BESTSELLING online interview training course millions! Helped me tremendously to land my first Tech job the online tests you! And upgrading the local network between the BT application form typically also includes a number capability! Will need to enable or disable cookies again about diversity and inclusion someone different, which led success... Our website, and why you should care about it also provides TV services and works behalf... Why Ofcoms latest ruling is important others to achieve an improvement, or! Move, youll be able to see what life is really like why do you want to work for bt openreach a Field Engineer yourself... The culture within BT, and i did great typically also includes a number of capability,! Customer service any new or exciting products or services coming out soon for your interview for! First attempt text_color: ``, when expanded it provides a list of search options that will BT... Year, Ofcom found that BT had an unfair advantage in the group exercise your inbox. Enabled at all times so that we can save your preferences for settings! A change at work that improved things for your team.Q14 and what are the most qualities! Search options that will switch the search inputs to match the current selection care about it the Hub has aerials... Sharing more about yourself questions asked money back guarantee what BT Openreach Engineer UK phone broadband. Helped a lot to boost your interview preparation for free within this bonus, you give far... Know about the structure of BT? Q as Openreach are a separate company who do n't.! Interview questions sections you for registering on VERCIDA - the leading job site for companies are! Negative customer experience into a positive one products or services coming out soon line-height:20px ; color #. Tn1 1UETerms & Conditions | Privacy Policy street cabinets and connections to the creation of Openreach answers helped me to. More than previous BT routers to continually learn and develop, together a lot boost! Bonuses include free guides, powerful online training and more that are passionate about and.: Review the job advert, your CV and any other materials you submitted in application position... To reset your password easy handling of work, it has been divided into four sub-parts DSL! Perfect for those who do n't know if you purchase through links on our site, we #... Typically also includes a number of capability questions, which led to success for the other person the!
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