If the HP has reason to believe that the companion(s) are attending for a reason other than to support the claimant, the HP has the right to decline the presence of the companion(s) at the assessment. This means that entitlement to the benefit is not dependent on a persons financial status or on whether they have paid National Insurance contributions. 1.6.53 On most occasions the claimant is likely to have one, or possibly 2, companions. 1.6.13 The HP should record a brief summary of treatments or interventions, and how effective it has been, and whether any further intervention, such as physiotherapy or a surgical procedure, is planned. HPs should remember that prognosis can be uncertain and if in their opinion life expectancy is, on balance, likely to be less than 6 months, they should advise accordingly. 1.4.11 Where a claimants condition has been deemed harmful and captured in the relevant screen in the PIPAT or PIPAT mobile, this harmful information will be included on either the assessment report form (fast-track paper review) (PA2), assessment report form (paper review) (PA3), assessment report form (consultation) (PA4) or supplementary advice note (change of advice) (PA6). Where the HPs opinion differs from other opinions on file for example in further medical evidence or a previous HPs advice then a full explanation of the reasons for the difference of opinion should be given. Can they access all areas of their home and have they had to make any modifications? The PIP medical assessment with questions on mental health is an assessment that evaluates your capability of doing daily activities depending on your physical or mental condition. The mental health conditions that qualify for disability in the UK are depressive disorders, dementia, chronic anxiety such as anxiety disorders, and bipolar disorder. 1.7.23 Every effort should be made to provide advice in SREL cases. 1.15.35 Personal information should never be left on answering machines or voice-mail facilities. When your PIP award ends, you will need to revalidate you eligibility if your long-term condition is getting better or worse. 1.8.8 For claimants living outside the UK (known as exportability cases) a slight change to the process is required. 1.6.21 The employment status of the claimant might be relevant and this should be explored and recorded as part of the evidence gathered in social and occupational history. Its essential to be aware of the PIP descriptors as this is what they will base their decision on. . They need to use that actual phrase. The HP should also include details of any alterations to medication which have occurred since the questionnaire or supporting evidence was supplied. Can I cancel something I've done when I'm unwell? DWP statistics show that 81 per cent of new claims and 88 per cent of those moving across from Disability Living Allowance are recorded as having one of . 1.6.10 Throughout the consultation, HPs should be evaluating what they are being told and checking whether the evidence is consistent. Go. You can get Personal Independence Payment (PIP) if all of the following apply to you: When making telephone contact with a GP or other specialist, the HP should also endeavour to determine whether the claimant is aware of their illness or prognosis and consider whether the information they have obtained may be potentially harmful. 1.6.74 The request for a home consultation may come from a GP or other health professional involved in the claimants care. PIP telephone assessment | Page 2 | Mental Health Forum Unanswered threads Talk with people who know what it's like! 1.12.6 Examples of health conditions that may affect mental capacity and may potentially mean the claimant could struggle to engage with the PIP journey include (but are not limited to): 1.13.1 CMs may make requests for supplementary advice at any stage in the decision-making process. 1.6.52 Claimants have a right to be accompanied to a consultation if they so wish. During the coronavirus pandemic, medical assessments have been taking place via telephone or video call. 1.15.2 Consent may be written, verbal and in certain circumstances given by a third party. How many good and bad days do they have over a period of time? Capita telephone assessment Scope | Disability forum If the claimant has difficulty socialising and planning and following but is sitting securely in their home on the phone during assessment, it stands to reason the decision making will be compromised! PIP claims: Too many Northern Ireland people 'unfairly rejected' Following this you will receive a PIP medical assessment appointment letter from Atos or Capita - usually within four weeks, however in specific areas there are delays, and it could take longer. 1.6.23 The HP should record the occupation and the nature of the job for example, activities on a daily/weekly basis, including any reasonable adjustments made by the employer. PIP telephone assessment | Page 2 | Mental Health Forum Other conditions are likely to deteriorate over time, so a review may be appropriate to see whether the claimant is now entitled to a higher rate of PIP. You are going to go through some activities in the PIP assessment with questions on mental health and these kinds of activities last for 60 minutes: You can learn more about what goes on in a psychological examination by buying this book on this website. In the PIP journey, such claimants are considered to require additional support from DWP and elements of the PIP claims process have been adapted to provide further support for this group. 1.15.10 Consent can be withdrawn by claimants at any time in the claim. Hi Zoe, I had my PIP telephone call last July and I have only just won my case. There are several things to remember during your PIP assessment. 1.6.16 Where the claimants clinical history is accurately detailed in either the claimant questionnaire or in supporting evidence, the HP may reference where it is recorded instead of reproducing this information in the assessment report. Physical and mental examination: If required, and with your consent, they will conduct a brief physical and mental function examination. 1.1.6 Once the claimant questionnaire has been returned to DWP, in cases where an assessment is required by a Health Professional (HP), the case is referred to an assessment provider (AP) along with any supporting evidence provided. By contrast most people with mental health problems we talked to expected and assumed their GP would be contacted after including their details on the PIP1 form. 1.2.4 The HP may also be asked to provide advice to the CM on a range of other aspects of a claim. If the claimant agrees, the HP should complete and send the relevant referral form to the claimants GP, and give the claimant a copy. You will need to contact the assessment provider and request a home assessment. A registered and qualified healthcare professional will carry out your telephone Work Capability Assessment. How do I ask for a Mandatory Reconsideration? 1.6.63 If it is only the claimants personal data that is being recorded then there are no restrictions on the use the claimant can make of the recording. He was awarded the daily living and mobility components, both at the standard rate. That way you can refer to it in the assessment and make sure you tell the assessor everything you want them to know about your condition. 1.7.22 All telephone conversations should be recorded and include all relevant clinical information gathered by the HP. The HP will choose a descriptor for each activity and a DWP CM will review the suggested descriptors and decide if the evidence supports those choices. 1.12.4 During the gathering of initial claim information, claimants who are identified as requiring additional support from DWP will have an additional support (AS) marker attached to their case on PIPCS. 1.8.13 Report forms should contain where appropriate an overall summary justification or an individual justification for each descriptor choice providing a succinct summary for the CM of the evidence obtained and used in the HPs consideration and the reasons for descriptor choice. Most people claiming Personal Independence Payment (PIP) will be asked to attend a PIP assessment with a healthcare professional. 1.15.26 In standard claims it may be appropriate to obtain further evidence from an alternative source should proof of consent be an issue. Replied by BIS on topic Mental Health and PIP phone assessment. You can read further in this article on what you need to expect from the PIP assessment with questions on mental health. 1.6.57 The presence and involvement of any companion at a consultation should be recorded in the assessment report. If your long-term condition is getting worse, you will need more of this award. Landmark PIP judgement for mental health against DWP For the first time, a Supreme Court judgement has been obtained by a benefits claimant with mental health problems against the DWP for denying entitlement to Personal Independence Payment (PIP). Nine months later both lower limbs were amputated following gangrene secondary to peripheral neuropathy and he applied for PIP again. We are a friendly, safe community supporting each other's mental health 24 hours a day, 365 days a year. Award rates for all claims (excluding withdrawn cases) between April 2013 and January 2021 show that: 42% receive an award for normal rules new . HPs should also take into account that some medications are used to treat different conditions, for example some antidepressants are also licenced to treat anxiety. This is someone with extensive knowledge of the. Pip telephone assessment experience. 1.15.1 The department collects consent on behalf of GPs to allow them to share medical records. If the HP notices that a claimant is covertly recording their consultation, the restrictions above should be explained to the claimant. This new document has been designed to focus on the information to be checked at the award review stage and to determine whether there have been any relevant changes in the claimants condition(s) or needs across all descriptors since their current PIP award began. 1.8.11 All evidence must be interpreted and evaluated using medical reasoning, considering the circumstances of the case and the expected impact on the claimants daily living and/or mobility. any advice how it will begin , i am a mental health patient and suffer from osteoarthritis and fibromyalgia..i am shaking from fear and anxiety i cannot even write properly . The HP should always attempt to respond to any issues or concerns they express. The HP should explore any variability or fluctuation in the claimant's condition and functional ability by asking the claimant what they can do on good days and bad days. Please contact the DWP on 0800 121 4433 or textphone 0800 121 4493. No two people are affected in the same way but let us look at some of the possibilities. 1.6.27 As well as covering all the PIP activity areas, the typical day should also cover other activities such as housework, shopping and caring responsibilities for adults, children and pets, and hobbies and pastimes these details give additional supporting information about functional ability. there is sufficient detailed, consistent and medically reasonable information on function. However, HPs should consider the type and context of certain medications, for example use of depot antipsychotic injections in psychotic disorders. HPs must also consider the use of other treatments such as psychological therapies. This kind of assessment will result in you winning or not getting the benefits that you might be entitled to if you have been proven to be incapable due to your mental health condition. How do I manage my money if I have mental health problems? It must be remembered that some of the information may not be readily understood by those who are not trained and experienced HPs. Well enough: For example, you may be able to make a meal, but you will not be able to eat it if it is undercooked. 1.4.10 In all cases and on all forms the HP completes when giving advice, the HP should check their advice for any information which could be seriously harmful to the claimants health if it were disclosed for example, a poor prognosis that is unknown to the claimant or a diagnosis of a psychotic illness in a claimant who lacks insight into their condition. 142 replies 83.7K views . You can also bring someone with you in the course of your assessment. 1.4.2 If a consultation has already been arranged and, following receipt of further evidence, the HP concludes that they can now advise DWP on the basis of paper evidence, the consultation should be cancelled. Pip telephone assessment experience. | Page 2 | Mental Health Forum These conditions are characterised by periods of remission and relapse or good days and bad, during which the level of functional impairment can change for example multiple sclerosis or chronic fatigue syndrome. Or do you need another person, guide dog or specialist aid to help you get there?YesNoSometimes. this is a walk through of what happened in my recent telephone pip ( personal independent payment) assessment review and what questions been asked and how . Thread starter Seriously; Start date Dec 15, 2020; Prev. The points you score for each kind of activity in a section are added together to reach an overall score. Pip telephone assessment experience. This report presents the key findings from the surveys of claimants who took part in a telephone health assessment as part of their benefit claim for Personal Independence Payment ( PIP. 1.7.14 The HP must provide a summary justification to support the advice to the DWP. More than once: Can you repeat the activity as many times as you need to? Charities like Citizens Advice and Scope can look over a draft for you, or they can help you write the entire form. If you plan to travel by car, you can claim back the cost of parking and a price per mile (e.g. Your destination for buying luxury property in Sannois, le-de-France, France. We have translated the site; would you prefer to read in Welsh? 1.6.72 Consultations may potentially be carried out at a variety of locations and some will need to be carried out at the claimants home. The assessor will have already read your PIP form and any supporting evidence you provided, so its vital that you update them if anything has changed since you submitted your form. PIP for mental health assessment may include questions about the person's ability to do the following things: communicating with other people reading and understanding written information planning a journey or following a route preparing and cooking food eating and drinking moving around managing your treatments washing and bathing Discussion and questions: The Health Professional will ask you questions about how your health affects your everyday life. These pro forma are provided separately. Exceptionally, an appointee may also feature where a claimant is physically, but not mentally impaired, for example, if they have had a stroke which has resulted in a significant impact on their functional ability. The claimant or their representative may also be able to provide updated information on treatment received or planned. It is important to understand that more than one of these time frames for fluctuation may apply to an individual claimant. The call should conclude by reading back what has been documented and advising the claimant that this information will be added as evidence to the file. 1.6.2 Consultations may be carried out at a range of locations, including an assessment centre, local healthcare centre or in the claimant's own home. Before your PIP assessment, you should plan your journey to your assessment centre. The HP should demonstrate movements and observe the claimants range of movement. your mental health condition makes using a bus or train difficult. Information about variability is crucial in assessing the functional effects of the claimants condition that apply on the majority of days and whether someone can carry out activities reliably, bearing in mind that advice will need to consider the impact of conditions over a year-long period. 1.8.9 Exportability cases are identifiable by the fact that the claimants address will be outside the UK and there will be a PIP2 (exp) with the case. You can learn more about autism in affected people by buying this book here. The supplementary advice option will be used where the report overall is fit for purpose but there is a need for some aspects to be clarified further. 1.7.15 If the claimant is already in receipt of PIP and the case has been referred under SREL as a change of circumstances, the HP must include an indication of when the claimant first became terminally ill. Failure to provide this information may result in the advice being returned for rework. Simply use the buttons below to share on your social network. His diabetes was not well controlled and he had become depressed. They will use drop-down lists, multiple choice answers and text boxes to record your information on a computer. if so, which of the descriptors in the mobility activities set out in the assessment criteria are likely to be relevant to the claimant. 1.11.5 DWP CMs will undertake paper-based award reviews in cases which contain the additional support (AS) marker and where the AR1 has been completed by the claimant and returned to DWP. 1.9.5 The advice should take into consideration that even though in some conditions there may be no expectation of improvement of the underlying condition, it may be possible for the claimant to adapt given sufficient time or with appropriate treatment and/or support, thereby reducing the effects on functional ability. 1.15.34 It is important that in all telephone contact with claimants or their representatives, the correct person is being spoken to. They are due to undergo surgery within the next 9 months, after which an 8-12 week recovery period is anticipated. The claimant or companion may keep the notes and do not have to provide a copy to the HP, although the HP may record that notes were taken. 1.4.4 In the claimant questionnaire, claimants are encouraged to list the professionals who support them and are best placed to provide advice on their circumstances. 1.15.28 The Welfare Reform Act 2012 (Section 82) creates special provision for a third party to make a claim on behalf of a disabled person without their knowledge. 25p per mile) to help towards fuel. PIP assessments usually take place at a centre; however, if you cant attend an assessment centre because you are housebound as a result of a mental health condition, you can request a home PIP assessment. If capacity has been lost then the expectation is that the claimant would be accompanied. You are most welcome to join today! If the health professional involved in the claimants care remains unwilling to provide the information, an appropriate alternative person - for example their consultant - should be telephoned. PERSONAL INDEPENDENCE PAYMENT : PIP telephone Assessment - YouTube 1.15.21 If the claimant has a deputy then that means they have lost capacity. Simply use the buttons below to share on your social network. The HP should note in the report that they have explained the procedure to the claimant and obtained their consent to proceed. The guide focuses specifically on the role of HPs in the assessment and the quality of their work. There is an expectation that this will remove or reduce the need for claimants to record consultations. You will be required to talk about how your condition affects you despite detailing it in your PIP form. In such cases it will be essential to get an accurate account from the companion. 1.7.24 The claimant or their representative may be able to provide updated information on where they are having their treatment and who is treating them. In the case of sensitive/special information, the claimant must be fully aware of the nature and content of the information being processed.
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